All information provided to our service may be shared only on a need to know basis. To protect your information, all university staff receiving information follow University policies and guidelines, the Freedom of Information and Protection of Privacy Act and other legal requirements. A diagnosis of a disability is requested but not required for students to receive academic accommodations.

We encourage you to register with Accessibility Services if you identify with any of the following disability categories:

  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autism Spectrum Disorder
  • Brain Injury or Concussion
  • Chronic Health Issues (e.g. bowel diseases, epilepsy, migraines)
  • Deaf/Hard of Hearing
  • Learning Disability
  • Mental Health – both permanent and temporary (e.g. anxiety, depression, schizophrenia, eating disorders)
  • Mobility/Functional Issues
  • Low Vision/Legally Blind
  • Temporary Issues (e.g. broken limbs)
  • If you are experiencing functional limitations that are impacting your academic performance at U of T but don’t know which category of disability best describes your situation, visit the New Registration webpage.

To receive accomodations for the 2018-2019 exam period, registration packages must be received by these dates: 

  • December 2018 exam period: October 5, 2018*
  • April 2019 exam period:  February 8, 2019*

*Under exceptional circumstances, registration packages can be submitted at a later date. 

What are academic accommodations?

Academic accommodations support your ability to participate fully in the academic environment in a positive way that is responsive to your learning.

Academic accommodations are based upon available documentation outlining your functional limitations, provincial best practices, the student’s past educational experiences and current needs, as applied to the academic demands of your program. 

Academic accommodations do not exempt you from meeting course and program standards.

Learn more about the different types of accommodations.

New registration

If you are experiencing difficulties that affect your learning and suspect you may have a disability, you may want to register with Accessibility Services.

Your intake interview and next steps

We look forward to meeting with you discuss the impact your disability has upon learning, to understand what strategies you use and to introduce you to the services we provide. Learn about the intake interview and next steps.

Annual renewal of accommodations and registration

Your academic accommodations and registration with our office expire every May 1st. Renew your registration as early as possible to limit the delay of having your academic accommodations in place.

Interim Accommodations

If you are seeking accommodations but do not yet have the documentation required, interim accommodations may be provided. You will need to register with Accessibility Services.

Policy on appointments

Your scheduled appointment time is reserved just for you. Our advisors make every effort to be on time for scheduled appointments. In return, we ask that you help us by keeping your scheduled appointments and by notifying us in advance when your circumstances change and you are no longer able to attend. When you give us advanced notice we are able to accommodate other students. 

Student appointments are triaged for urgency and screened to determine what, if anything, can be suitably arranged prior to an intake appointment.

Students are required to provide 1 day’s business notice (24 hours) for appointment cancellations (returning students and new intake registrations) so that we can provide the space to another student. For appointments on Monday, we will require notice no later than 8:30 a.m. that morning. Notice should be provided by email at

If students provide appropriate notice of cancellation, we will make every effort to arrange a new appointment as early as we are able. If no notice is provided, students will generally not be prioritized for a new appointment. During busy periods of the year, this could potentially result in a wait of several weeks. 

If a student is more than 15 minutes late, *the appointment will likely need to be rescheduled. This is to ensure that students who arrive on time do not wait longer than necessary to see their advisor. Students are encouraged to arrive at least 10 minutes prior to the scheduled appointment.