Student Life escalation process

Student Life is a multi-department division with units located in several locations across the St. George campus.

If you have a concern about a student service located on the St. George campus, your first step is to talk it to the director of the program or service. If your concern has not been resolved after taking this step, your second step should be to contact the executive or senior director.

Academic Success

• Koffler Student Centre, 214 College Street, Main Floor, Room 150
• Director: John Hannah
• Executive Director, Student Life Programs & Services: Heather Kelly

Accessibility Services

• 455 Spadina Avenue, 4th Floor, Suite 400
• Director: Mike Nicholson
• Executive Director, Student Life Programs & Services: Heather Kelly

Career Exploration & Education

• Koffler Student Centre, 214 College Street, Main Floor, Room 150
• Director: Karla Gouthro
• Executive Director, Student Life Programs & Services: Heather Kelly

Centre for International Experience

• Cumberland House, 33 St. George Street
• Assistant Director, International Student and Scholar Experience: Tara Etherington
• Director, Learning & Safety Abroad: Mahvish Wesley
• Senior Director, Global Learning Opportunities & International Student Success: Katherine Beaumont

Centre for Community Partnerships

• 569 Spadina Avenue, Suite 315
• Director, Centre for Community Partnerships: Jennifer Esmail
• Executive Director, Student Life Programs & Services: Heather Kelly

Health & Wellness

• Koffler Student Centre, 214 College Street, 2nd Floor
• Assistant Director, Health Promotion and Strategic Projects: TBD
• Assistant Director: Sandy Chang
• Director of Professional Practice & Quality Assurance: Sandra Yuen
• Executive Director: Janine Robb

Housing

• Koffler Student Centre at 214 College Street, Main Floor, Room 150
• Director: Arlene Clement
• Executive Director, Student Life Programs & Services: Heather Kelly

First Nations House/Indigenous Student Services

• First Nations House, North Borden Building, 563 Spadina Avenue, 3rd Floor
• Director: Michael White
• Executive Director, Student Life Programs & Services: Heather Kelly

Student Engagement

Includes Multi-Faith Centre, Clubs & Leadership Development, Mentorship & Peer Programs and Orientation, Transition & Engagement

• 569 Spadina Avenue and Sussex Clubhouse, 21 Sussex Avenue, Room 516
• Associate Director, Multi-Faith Centre: Punita Lumb
• Director, Student Engagement: Adam Kuhn
• Executive Director Student Life Programs & Services: Heather Kelly

TCard Services

• Koffler Student Centre at 214 College Street, Main Floor
• Director: Arlene Clement
• Executive Director Student Life Programs & Services: Heather Kelly

Administration & Operations

• Koffler Student Centre, 214 College Street
• Chief Administrative Officer: Serena Persaud
• Director, Communications: Tony Bowman
• Acting Director, IT: Do Anh Vu
• Executive Director, Student Experience: David Newman