Accessibility Services registration & documentation requirements

Students seeking test and exam accommodations for the fall 2021 final exam period: Register with us as soon as possible by submitting a complete Student Intake Package. Completed packages must be received before 5 p.m. on Wednesday, October 13, 2021. Student Intake Packages received after the deadline will be reviewed on a case-by-case basis for exceptional circumstances. Questions? Contact the front desk at 416-978-8060 or accessibility.services@utoronto.ca.

Accessibility Services supports students who experience difficulties affecting their learning in lectures, labs and/or tutorials through academic and practicum accommodations. Academic accommodations and services are individualized to each student and the learning needs of each course and program.

If you are experiencing difficulties that affect your learning and suspect you may have a disability, you may want to register with Accessibility Services.

To learn more about how your personal information is collected, used, stored, shared or disclosed by our office, please review our Statement of Confidentiality under PRIVACY & POLICIES at the bottom of this page.

Registration is a 3-step process

You can register with Accessibility Services for academic accommodations as soon as you have accepted your offer of admission to the University of Toronto using your UTORid or JOINid.

Students can register with Accessibility Services at any point during their studies. However, you must register by the appropriate deadlines to receive accommodations for the beginning of each semester and exam periods.

  1. Obtain required documentation & get your UTORid
  2. Complete our online Student Intake Form
  3. Attend an intake appointment

Step 1: Obtain required documentation & get your UTORid

Before you continue with the steps below, make sure to activate your UTORid, which gives you access to online services, U of T email (UTmail+) and more. Visit the TCard website to learn more about converting your JOINid to a UTORid and how to book an appointment to get one. Your UTmail+ account is required for communications with the University.

Obtain documentation of your disability. The required documentation depends on the nature of your specific disability or disabilities.

For most cases, the required documentation will be the Certificate of Disability (PDF).

This should be completed by a health care practitioner who is familiar with your disability, whose scope of practice includes your disability and who is licensed to make a diagnosis. Doctors at Health & Wellness provide disability documentation services when appropriate and where they have assessed and/or treated the student for relevant disability-related concerns.

Read the following sections to determine what documentation you will need in order to register:

Step 2: Complete our online Student Intake Form

Have your required documentation (e.g. the Certificate of Disability (PDF), recent medical documentation for concussions, brain injuries and/or temporary physical disabilities, or a psycho-educational or neuropsychological assessment and any supplemental or additional documentation related to your disability) available in a scanned PDF or similar format before filling out the Student Intake Form.

Set aside time to complete the online Student Intake Form without interruption. The form must be completed in one session. You will not be able to save and return to the form. Provide information in all required fields and when instructed, attach your required documentation. See Tips to navigate the Student Intake Form (PDF).

If you are unsure of which documentation you need, or require accommodations or assistance in completing the Student Intake Form, contact our front desk at accessibility.services@utoronto.ca or 416-978-8060.

Step 3: Attend an Intake Appointment

After you submit a complete Student Intake Package, you will be contacted to schedule an appointment with an accessibility advisor.

The accessibility advisor will review your Student Intake Package and discuss any barriers or difficulties you have been experiencing in your academic progress to develop effective accommodations.

Make sure your UTORid is active and you have a UTmail+ account before your appointment. Learn more about getting your UTORid on the TCard website.

HELPFUL RESOURCE: Accessibility Undergraduate Student Handbook (PDF)