U of T offers an optional and voluntary registration process for service animals.
Registering your service animal with the University minimizes the need to produce health documentation regarding your service animal and promotes seamless integration into campus life.
U of T students with service animals
Individuals who register their service animal with U of T will receive an easily-identifiable TCard sticker, which will notify others that their animal qualifies as a service animal under the Accessibility for Ontarians with Disabilities Act (AODA).
Get the TCard sticker at the Accessibility Services Office, 455 Spadina Ave., Room 400.
Possible restrictions on service animals on campus
There may be circumstances where a service animal may need to be excluded from a space due to:
- Health and safety requirements set out in the law;
- An unreasonable or direct threat to the health or safety of others posed by the service animal’s presence, behaviour or actions;
- Situations where the rights or legally protected interests of others, such as accommodations for disability, conflict with the rights of the person needing the service animal;
- Or location-specific safety concerns that arise when considering the presence of a service animal.
Please note the following locations on campus should be carefully considered. It is expected the student in the first instance will approach these sites for discussion well in advance of the arrival of the service animal in the space.
- Cafeterias, Dining Halls: Regulations under Ontario’s Health Protection & Promotion Act state that service animals are permitted in rooms where food is served, sold or offered for sale. However, service animals are restricted from rooms where food is prepared, packaged or handled.
- Laboratories, Medical Clinics, Dental Clinics: Specific campus locations where the presence of a service animal could raise potential safety concerns, and may need to be excluded, include controlled and high hazard environments such as some laboratories, and medical or dental clinics on campus. However, inclusion of a service animal may be possible even in controlled spaces such as laboratories. Individuals accompanied by service animals who will be working in a laboratory or a medical or dental clinic at U of T should speak to the laboratory or clinic supervisor in the first instance.
- Residences and On Campus Housing: It is critical that students living in residence buildings on our campuses inform their residence several weeks prior to moving in that they will be accompanied by a service animal.
Navigating questions or concerns
Where any concerns or challenges arise, please consult Accessibility Services or the AODA office immediately for further consultation and advice. If a service animal is required to be excluded from a space on campus, other arrangements will need to be explored in order to provide reasonable accommodations for the person with a disability, up to the point of undue hardship, so as to allow the person with a disability to obtain, use or benefit from the University’s services and facilities.
Booking & Documentation
- Complete the Service Animal Registration Form (PDF).
- Obtain supporting documentation completed by an Ontario regulated health professional (see page 1-2 of the form for full details).
Note: We will consider documentation completed by an out-of-province regulated health professional on a case-per-case basis for exceptional circumstances.
- Contact Accessibility Services reception via firstname.lastname@example.org to request a secured link to upload your completed registration form and documentation, and book an appointment with the intake coordinator.
- Obtain your TCard sticker and affix it to your TCard.
Registration of a service animal only does not mean that you are registered with Accessibility Services or that you will receive academic accommodations. Find information on how to register for academic accommodations.
If you are a student who is employed by the University (e.g. a teaching assistant), register your service animal via Health and Well-being Programs & Services.