To safeguard your privacy and the confidentiality of your personal health information, the clinicians and staff of the Health & Wellness Centre are bound by Ontario’s Personal Health Information and Protection Act, the University of Toronto’s Privacy and Security Policy, and professional standards.
By requesting care from clinicians at Health & Wellness Centre, you consent to the collection, use and disclosure of your personal health information for purposes related to your care. Other purposes, including the Supportive Leaves Policy, require your express consent.
The Health & Wellness Centre uses up-to-date safeguards to assist clinicians and staff in protecting patient health information. However, the law does require clinicians to disclose personal health information to authorities in or outside the university in some extremely exceptional cases:
- there is concern that you may physically harm yourself or someone else
- you reveal potential child abuse or neglect
- you report sexual abuse by a member of the Ontario College of Social Workers and Social Service Workers, or a regulated health professional
- your physician determines that you to have a medical condition that impairs your ability to operate a motor vehicle
- a court requires your records or that your clinician or counselor testify
These situations are unique and rarely happen.
You have the right to see your personal health records and to obtain copies of these records. Please speak to your clinician if you have any concerns about the accuracy of your personal health records.
If you’d like to discuss this privacy statement in more detail, or have specific questions or complaints about how your information is handled, please speak to Janine Robb, Executive Director Health & Wellness, at (416) 978-6316 or contact the University’s Freedom of Information and Protection of Privacy Coordinator, Kelly Carmichael, at 416 946-7303 or kelly.carmichael@utoronto.ca.
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Associated Services
