Last updated June 11, 2026
Am I eligible for services?
You are eligible if you are:
- A currently registered University of Toronto student (undergraduate or graduate, domestic or international)
- Enrolled full-time or part-time
- Physically in Ontario at the time of your appointment (both in person and virtual appointments)
This also includes:
- Toronto School of Theology (TST) students in in Basic Degree or Post-Baccalaureate Certificate programs
When can I get services?
You can access services for the full academic year:
September 1 – August 31 (including summer, even if not enrolled in the summer session or recently graduated in June)
What do I need for my appointment?
When you book and check in for an appointment, you will need both:
- Your TCard (student ID)
- Proof of valid health insurance, such as:
- OHIP card
- Another provincial/territorial health plan card
- UHIP (for international students) card
Who is not eligible?
You are not eligible if you are:
- A former student (alumni)
- A faculty or staff member
- A postdoctoral fellow (including residents)
- A family member of a student
- A TST graduate degree (AD) student
- Outside Ontario (including for virtual care)
Outside Ontario?
You can still access mental health support through:
U of T Telus Health Student Support (formerly U of T My SSP)
On a Leave of Absence (Graduate Students Only)
You may qualify for limited continued care if you meet all of the following criteria.
You must:
- Have an approved Leave of Absence (LOA)
- Have seen a doctor at Health & Wellness for at least 6 months before your leave
- Have opted in for campus services and paid fees
- Have valid health insurance
What services can I access during leave?
If approved, you may continue existing care only, such as:
- Family doctor appointments
- Psychiatric care
What services are not available during leave?
You will not be able to access:
- Counselling (same-day or ongoing)
- Group therapy
- Dietitian services
- Immunizations (e.g., TB tests)
- New assessments
Still unsure?
Eligibility is checked on each visit.
Contact Health & Wellness before booking if you have questions.
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Associated Services
