If you’re ever confused or struggling and need a trained peer to:
- hear you out
- support you
- connect you to useful resources
Health & Wellness peer support is here to help. With a single click, chat with a trained University of Toronto student peer about whatever is on your mind, right away. Support is offered in a one-on-one, drop-in, non-judgemental, confidential and accessible virtual space.
Peer support is open to all undergraduate and graduate students at the University of Toronto, St. George Campus who are physically located in Ontario. You don’t have to be on campus to access the service, but you must be in the province.
For the full peer support experience, we ask that you have access to a functional microphone and webcam. If you have any accessibility concerns, please email us at firstname.lastname@example.org or chat with one of our peer supporters in a session.
We are open for one-on-one, confidential support sessions on:
- Wednesdays from 11 a.m. – 4 p.m.
- Thursdays from 11 a.m. – 4 p.m.
- Fridays from 11 a.m. – 4 p.m.
Access virtual peer support
Depending on how busy the service is, you may have to wait in a waiting room before being connected with a peer supporter.
While you are in the waiting room, a moderator will message you with further instructions and an estimated wait time. When you are in a session, please turn your microphone and camera on. If you have any issues with this, please let the peer supporter know.
Access in-person peer support
Until the end of May, you can drop in to chat with a peer supporter in person at Robarts Library in room 1152.
To access in-person peer support, you will be asked to complete a short, online, confidential COVID-19 screening and wear a mask. Please bring a phone to your in-person appointment to scan a QR code and complete the online COVID-19 screening.
Just like when you access the virtual service, you will also be asked to complete a confidentiality agreement. Please bring an electronic device (e.g. phone or laptop) with you to complete the confidentiality agreement.
No prior appointment is needed. Please knock on the door and a peer supporter will let you in.
Privacy & Policies
Please feel free to join with an alias while in the waiting room. We ask that you disclose your full name to the peer supporter when in session and in the confidentiality agreement.
You will be asked to sign a confidentiality agreement that asks for your full name, contact information and an emergency contact. You must complete this agreement before being placed in a session with a peer supporter.