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          If you have a concern about a student service located on the St. George Campus, your first step is to talk to the Director of the service.

          If your concern has not been resolved after taking this step, your second step should be to contact the Executive/Senior Director of the service.

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            July 3, 2026 | Posted by 8
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  • About
    • Mission, vision & values
    • Student Life organizational chart
    • Student Life Strategic Plan & Annual Report
    • The Council of Student Services (COSS)
    • Get Involved with Student Life
    • Submit a communications request
    • Collaborate with Student Life
    • Submit a compliment, comment or concern
    • Submit an assessment request
    • Contacts for the CAO
  • Departments
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    • Centre for Community Partnerships
    • Centre for International Experience
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Student Life topics and tasks menu

Student Life Tasks & Topics

Accessibility and Academic Accommodations

Access resources for your ongoing or temporary disabilities as you learn to navigate academic accommodations and discover a supportive community of peers.

Learn how to register with the office and navigate your academic accommodations.

Clubs, Groups and Community Learning

Whether you want to browse U of T’s clubs and groups or start one of your own, this is where you can get involved with communities that matter to you.

Find the U of T club or group that’s right for you.

Culture and Faith

Find out more about faith and spirituality at U of T or connect with BIPOC life on campus.

Learn how to connect with your faith, spirituality or culture.

Explore and Start a Career

Develop your career path and get valuable advice about finding work, job markets and further education.

Explore your job options and how to turn the career of your dreams into reality.

Find a Place to Live On or Off Campus

Learn more about U of T’s residences, off-campus housing, temporary housing, and your rights and responsibilities as a tenant.

Find your new home and learn what comes next.

Health and Wellness

Check out the location and hours of the Health & Wellness Centre, info about health insurance, appointments, mental health resources and emergency support.

Take care of your health and find valuable resources.

International

Find everything you need to know about learning abroad, study permits and visas, adjusting to life in Canada, permanent residency and more.

Get more information about being or becoming an international student.

Leadership and Mentorship

Whether you want to find a mentor, become a mentor or build your leadership skills, we’ve got the tools and workshops to get you started.

Build your leadership and mentorship skills today.

Learning Strategy Support

Understand how YOU learn best and build your skills as you discover tips for acing exams, essays, presentations and more.

Learn how to enhance your academic experience through tips and workshops.

Find a program or service
Three students holding up buttons to the camera that say Ask Me Anything about U of T.
Home > Orientation, Transition & Engagement > ASKme Anything! FAQS

ASKme Anything! FAQS

Go to the Orientation Transition Engagement homepage

Get answers to your top questions about U of T.
Note: (SL) indicates the service is part of Student Life

  • Where do I get a…?
  • Where is the closest…?
  • Nearby Neighbourhoods
  • Programs and Services
  • Academic Inquiries
  • Travel & Transportation
  • Finances
  • Food & Meal Plans
  • Technology
  • Vaccination Clinics
  • Important Contacts & More
  • Other FAQ Pages and Useful Resources

Where do I get a…?

Get step-by-step instructions on getting your UTORID and TCard.

Drop by the TCard Office (*note location changes in the following lists) to pick up your TCard. Before going to pick up your TCard, ensure you have received approval by uploading all required documentation and your photo! Use the documentation tool to find the specific document required for your legal status.

Staff and faculty can get their TCard at the TCard Office but to beat the rush visit the Reader Registration Desk in Robarts Library.

TCard Pick-Up Locations (available weekdays only):

  • Before August 28: 800 Bay St., 5th Floor
  • August 31 – September 4: 255 McCaul St, Exam Centre
  • September 7: CLOSED (Labour Day)
  • September 8 – 11: 255 McCaul St, Exam Centre
  • Beginning September 14: 800 Bay St., 5th Floor

TCard Hours of Operation:

  • Until August 28: Mon – Fri: 9 a.m. – 4:15 p.m.
  • August 29 – 30: CLOSED (weekend)
  • August 31 – September 4: Mon – Fri: 8:30 a.m. – 6 p.m.
  • September 5 – 7: CLOSED (Labour Day Weekend)
  • September 8 – 11: Mon – Fri: 8:30 a.m. – 6 p.m.
  • September 12 – 13: CLOSED (weekend)
  • Beginning September 14: Mon – Fri: 9 a.m. – 4:45 p.m.
  • Closed on all Statutory Holidays

The University Health Insurance Plan (UHIP) is mandatory health care coverage for registered international and exchange students while they study in Canada. Registered international students (including exchange students) are automatically enrolled in UHIP for a 12-month period, starting September 1st and expiring August 31st (adjusted for exchange students). You will present your UHIP card when you access health services at U of T’s Health & Wellness Centre or at community clinics and hospitals. Find more information about coverage and where you can use your UHIP card.

International students can access and print their UHIP (University Health Insurance Plan) Card online by signing into their Cowan Personal Account with their first name, last name, date of birth, and Certificate Number (provided in their welcome package) or University ID. Their University ID is “U” + their student number. For additional assistance and exact steps, visit the Print Your UHIP Card page.

For students covered by a separate external insurance and choosing to optout of UHIP, given eligibility, apply for the exemption on the UHIP Portal by October 15th (for fall registrants) or by February 15th (for winter registrants) to get a full refund. If you are applying after any of these dates and before March 1st, you will only get a partial refund.

U of T Interactive Map

Download the U of T Map App on the App Store or Google Play. You can also pick up a physical map at the ASKme booths from August 24 to September 14.

U of T offers both virtual and in-person tours of all three campuses. Learn more about campus and residence tours on U of T’s Campus Tours page.

Check with your registrar, students’ associations, student unions or one of the following locations:

  • Arts & Science Students’ Union (ASSU)
  • Skule – U of T Engineering Society
  • Faculty of Kinesiology & Physical Education
    • Locker service must coincide with the timing of a membership.
  • Daniels
  • New College
  • St Michael’s College
  • Trinity College
  • University College
  • Woodsworth College – Visit Woodsworth College Students Association (WCSA) office in Room 103. Lockers are typically rented out on a first-come first-served basis.
  • Innis College
  • Victoria College
  • Hart House Fitness Centre

Some cellphone providers available in Ontario include:

  • Rogers
  • Bell
  • Telus
  • Freedom Mobile
  • Virgin Mobile
  • Koodo
  • Chatr Mobile
  • Lucky Mobile
  • Public Mobile

It’s best to visit their websites for full details and to compare plans.

Where is the closest…?

The Multi-Faith Centre provides a list of worship spaces on campus.

Closest to Koffler and King’s College Circle

  • Rexall – 474 Spadina Ave
  • Rexall Pharmacy – 600 University Ave
  • Discovery Pharmacy – Leslie L. Dan Faculty of Pharmacy Building, Room 332

Closest to Sidney Smith and Robarts Library

  • Pharmasave Spadina’s Neighborhood Pharmacy – 720 Spadina Ave #100
  • Snowdon Guardian Compounding Pharmacy – 264 Bloor St W
  • Shoppers Drug Mart – 360A Bloor St W

Closest to Victoria College

  • Pharmasave SanoMed Pharmacy & Compounding Centre – 1000 Bay St Unit 1
  • Shoppers Drug Mart – 236 Bloor St W
  • Shoppers Drug Mart – 951 Bay St Unit G41

North of Campus

  • Galleria Supermarket Express (Bloor West) – 351 Bloor St. W
  • Metro – 425 Bloor St. W
  • H Mart Bloor – 703 Yonge St.

East of Campus

  • Independent City Market – 55 Bloor St. W
  • Rabba Fine Foods – 37 Charles St. W
  • Galleria Supermarket Express (Wellesley) – 558 Yonge St.

South of Campus

  • T&T Supermarket – 297 College St.
  • Metro – 444 Yonge St.
  • Farm Boy – 777 Bay St.
Grocery Shopping Tips
  • Metro (all locations): Metro offers a 10% student discount every day. Simply ask the cashier to apply the discount and be prepared to show your TCard or another valid proof of student status if requested. Many Metro locations also have a hot food bar, salad bar, cold counter, and a prepared food section, which can be useful if you need a quick meal.
  • Galleria (all locations): At Galleria, fresh prepared food is discounted after 7:00 p.m., and the discount usually increases later in the evening until closing. This can be a great way to save money, but keep in mind that the later you go, the fewer options may be available – and sometimes the food may be completely sold out. Galleria also offers student discounts on Wednesdays.
  • H Mart (all locations): H Mart is a good option for budget-friendly grab-and-go meals, especially if you are looking for prepared food that is quick, filling, and reasonably priced.
  • Rabba Fine Foods: Rabba is a 24/7 convenience market, which makes it especially helpful for late-night grocery runs or last-minute essentials. It also frequently features everyday low-prices promotions.
  • Farm Boy: Farm Boy is known for its popular restaurant quality hot bar, salad bar, cold counter, prepared food section, soup bar, and comfort food selection. Food is typically priced by weight, and the hot food service operates from 11:00 a.m. to 2:00 p.m. and 4:30 p.m. to 7:00 p.m. It is a more upscale grocery option, but it offers an elevated level of convenience and quality.
  • T&T Supermarket: T&T is well known for its “grocerant” concept – a mix of grocery store and restaurant-style prepared food. It is a strong choice if you want restaurant-quality grab-and-go meals. T&T may also offer student promotions and savings through programs such as Student Beans or SPC, depending on current offers.
  • Chinatown (Spadina & Dundas area): Centered around the intersection of Spadina Avenue and Dundas Street West, the broader Chinatown neighbourhood is recommended for its incredibly inexpensive, fresh produce markets. It is also famous for its sheer variety of specialty Asian pantry staples, unique spices, and fresh bakeries.
  • BMO:
    • 242 Bloor St W
    • 700 University Avenue
  • CIBC:
    • 268 College St
    • 790 Bay St
  • National Bank:
    • 501 Dundas St W
  • RBC:
    • 443 University Ave
    • 468 Dundas St W
  • Scotiabank
    • 332 Bloor St W
    • 522 University Ave
  • TD Canada Trust
    • 301 College St Unit #002
    • 777 Bay St

Aside from bank locations, there are multiple ATMs on campus:

  • BMO: Goldring Student Centre at Victoria College
  • RBC: Athletic Centre, Hart House, Student Commons, Sanford Fleming, Medical Science Building, Gerstein Science Information Centre, Koffler
  • TD Canada Trust: Robarts Library, 2nd Floor
  • Scotiabank: Sidney Smith Hall

Closest hospitals with an Emergency Department:

  • Mount Sinai Hospital: 600 University Ave
  • Toronto General Hospital: 200 Elizabeth St
  • Toronto Western Hospital: 399 Bathurst St
  • St. Michael’s Hospital: 30 Bond St.
  • U of T Health & Wellness (Non-emergency only): 700 Bay Street 12th and 14th floors. Call in the morning to get same-day appointment for urgent matters (416-978-8030 ext. 2).

Call 911 if you have an emergency.

  • The Post Office in the bookstore is permanently closed.
  • Purolator Urban Quick Stop, 60 St. George St. (Pick-up and Drop-off only)
    • Monday-Friday: 11:30 a.m.-7:00 p.m., Saturday-Sunday: Closed.
  • Canada Post, 663 Yonge St.
    • Monday-Friday: 9:30 a.m.-5:30 p.m., Saturday-Sunday: Closed.
  • Shoppers Drug Mart, 465 Yonge St.
    • Monday-Friday: 8:00 a.m.-9:00 p.m., Saturday: 10:00 a.m.-5:00 p.m.,
    • Sunday: 12:00-4:00 p.m.
  • Shoppers Drug Mart, 360A Bloor St. W
    • Monday-Friday: 9:00 a.m.-9:00 p.m., Saturday: 10:00 a.m.-6:00 p.m.,
    • Sunday: 12:00-5:00 p.m.
  • Starbank, 340 College St.
    • Monday-Friday: 7:00 a.m.-8:00 p.m., Saturday: 9:00 a.m.-4:00 p.m.,
    • Sunday: 10:00 a.m.-2:00 p.m.

Food Trucks on Campus

If you are looking for a quick bite between classes, the main hub for food trucks at U of T is along St. George Street, with the most popular spots clustered near Sidney Smith Hall, the Bahen Centre, and Robarts Library.

A quick note: The campus food truck lineup changes very often! Always keep an eye out for exciting new additions to the street and be prepared to occasionally say goodbye to old favorites. Additionally, their locations are mostly constant but may vary.

  • Ali’s Wraps: A green food truck parked outside Bahen Centre for Information Technology that focuses on shawarma wraps and platters, with other quick options like burgers, hot dogs, fries, onion rings, and samosas. Its posted hours are 11:00 a.m. – 8:00 p.m. daily.
  • Birria Catrina: A highly anticipated new addition to the campus lineup, serving up rich, flavorful Mexican birria tacos and consommé.
  • Food from East: Usually associated with the Sidney Smith area, this truck serves Middle Eastern, Mediterranean, and South Asian inspired street food, including shawarma wraps, platters, salads, burgers, hot dogs, and shawarma poutine.
  • Blue Chip Truck: A long-time campus food truck run by owner Dimitar Georgiev, operating since 2006. It is one of the recognizable St. George trucks, serving classic food like hot dogs, fries, and poutine.
  • Pita Express: Often stationed outside Robarts Library, this Mediterranean and Middle Eastern truck serves up student favorites like shawarma, falafel, gyro, pita wraps, and fries.
  • Foodie Pink Food Truck: Easily recognizable by its bright pink exterior, this truck is incredibly popular among students for its East Asian comfort food. It is most famous on campus for its Taiwanese and Korean-style fried chicken sandwiches (chicken burgers), spicy popcorn chicken, and bento boxes. It is frequently parked along St. George near the McLennan Physical Labs.
  • Ideal Catering Brown Food Truck: Operating on campus for roughly 30 years, this established truck (often remembered for its friendly long-time server, Ivan) parks near Sidney Smith. It serves classic street food mainstays like hamburgers, fish and chips, and its very popular poutine and supreme fries.
  • Kee’s Chinese Food: Another long-running food truck typically found near Sidney Smith Hall, known for Chinese street food staples. Students highly rate its Singapore fried vermicelli and eggplant dishes for a filling lunch between classes.
  • Wrap N Wrap: Another great option along the St. George strip, outside of Bahen Centre for Information Technology, if you are craving quick comfort food, offering fries, burgers, and shawarmas.
  • Mama’s Best: A well-known hot dog stand on the corner of St. George and Willcocks, in front of the Sidney Smith Hall. The owner Stefan Penev has run it there since 2008, and it serves the classic street food setup of hot dogs, buns, and toppings.
  • Sharif Hotdog Stand: A more traditional street meat stand, selling hot dogs and sausages, near the north end of campus.

Campus Dining Halls & Cafeterias

You do not have to live in residence to eat on campus! Several residence dining halls allow non-residence students to purchase meals or use commuter meal plans. Additionally, there are many indoor cafeterias and food courts located directly inside major academic buildings. Popular spots include:

  • Robarts Library Cafeteria
  • Medical Sciences Building (MedSci) Food Court
  • Sid Smith Food Hall

Nearby Neighbourhoods

When you have a bit more time between lectures, take advantage of the fact that the St. George campus is bordered by some of Toronto’s most famous culinary neighborhoods. Just a short walk away, you can explore:

  • Chinatown (centered around the Spadina and Dundas intersection) for incredible dim sum, bakeries, and inexpensive fresh produce.
  • Kensington Market a vibrant, pedestrian-friendly neighborhood famous for its eclectic mix of global street food, independent cafes, and vintage shops.

Programs and Services

Undergraduate Students

  • Browse Orientation events on the new Start with Student Life website and Folio for orientation events and activities hosted by Student Life!
  • Sign up for Starting Point, a flexible year-round orientation program. Learn what U of T has to offer and get involved.
  • Check your College and/or Faculty website for faculty-specific orientation schedules.

Graduate Students

  • Check out Gradlife (SL) Events Calendar

Queer Orientation

  • Check out SGDO and their Events Calendar for Queer Orientation!

Accessibility Services Information Sessions (Accessibility Services (SL))

  • Open to all students who self-identify as having disabilities. Find orientation sessions at Student Life Accessibility Services or explore events on Folio!

UTM & UTSC

  • Learn more about UTM Orientation and UTSC Orientation!
Start website
  • The Start with Student Life website is your central gateway to getting involved and successfully transitioning to university. It features a comprehensive prep guide, important deadlines, and over 100 summer events, workshops, and online modules designed to help you stay on track, build connections, and find your community before you even arrive on campus.
Folio
  • Folio is the central place to find campus events, workshops and programs that makes it easy to get involved.
Clubs
  • Explore clubs, course unions, organizations, events, and opportunities on the Student Organization Portal.
  • Clubs Carnival will be held on Thursday, September 3, 2026, visit UTSU Orientation page for more information.
  • Find student groups that match your passions by filtering through the diverse categories, including Athletics & Recreation, Hobby & Leisure, Arts, and Environment & Sustainability. If you explore the portal and still can’t find a group that fits your specific interests, U of T makes it incredibly easy to gather a few peers and start your own official club!
Others:
  • Hart House
  • UTSU
  • U of T Events Calendar
  •  Student Life Orientation, Transition, Engagement
  • Gradlife
  • CIE (Centre for International Experience),
  • Multi-Faith Centre
  • Centre for Community Partnerships

UTSU (University of Toronto Students’ Union)
UTSU represents full-time undergraduate students at the St. George campus.

  • Contact: hello@utsu.ca | 416-978-4911
  • Address: Students Commons, 230 College St., Room 164, Toronto, ON M5T 1R2

APUS (Association of Part-time Undergraduate Students)
APUS represents part-time undergraduate students across all three U of T campuses.

  • Contact: info@apus.ca | 416-978-3993 
  • Address: Sidney Smith, 100 St. George Street, Room 1089, Toronto, ON M5T 1R2
  • Address: North Borden Building, 563 Spadina Crescent, Suite 236, Toronto, ON M5S 2J7

UTGSU (University of Toronto Graduate Students’ Union)
UTGSU represents and advocates for graduate students.

  • Contact: info@utgsu.ca | 416-978-2391
  • Address: 16 Bancroft Avenue, Toronto, Ontario, M5S 1C1
  • Health & Dental Insurance Office: health@utgsu.ca | (416) 978-8465

All students are automatically registered for an extended Health & Dental Plan at the beginning of an academic period based on your student status (e.g., full-time, part-time, undergraduate, graduate). Visit the webpages that correspond to your student status to learn more.

  • Full-time, Undergraduate Student
  • Part-time, Undergraduate Student
  • Graduate Student
  • International student (UHIP is a mandatory health insurance plan for international students.) Learn More about UHIP at Centre for International Experience.
  • UTM
  • UTSC

To learn more about disability-related accommodations, you can visit the Accessibility Services webpage, refer to the Accessibility Undergraduate Student Handbook or contact their office.

  • Address: 455 Spadina Ave., 4th Floor, Suite 400
  • Contact: accessibility.services@utoronto.ca | 416-978-8060

Housing Services has an Off-Campus Housing Finder to search for rentals and find roommates. If you are looking to live in residence (and are not already on a residence waitlist), contact each residence office directly to find out if they have any vacancies. You can also visit the Residence Vacancies and Applications webpage for more information.

Attend Housing events or meet with them in person to get help with your housing search and learn about your tenant rights. Visit the main Housing webpage to see all available services! There is on-campus housing available for graduate students and students with families.

If you are unable to find temporary housing, stay with family or friends while searching for your long-term housing, or if you have any other issues that make it hard to find appropriate housing (short or long-term), Housing Emergency Support can help.

If you need help navigating government regulations and important paperwork, you can get in touch with International Student Immigration Advising (ISIAS) at the Centre for International Experience.

  • Address: Cumberland House, 33 St. George St, Toronto, ON M5S 2E3
  • Contact: Book an appointment with an immigration advisor on Folio.
  • For more information, visit connecting with ISIAS webpage.

The CIE also holds workshops and Q&A sessions online to help you understand your immigration responsibilities. There are workshop recordings available. You can also register on CIE’s events calendar for a live Q&A session.

Want to learn about international study, research and internship opportunities, as well as available funding? Start your search for international experiences by visiting the Global Learning, Learning Abroad and Summer Abroad webpages.

If you’re interested in working on campus, visit the Career Learning Network (CLNx). You will need an active UTORid and password to access the portal and find job listings. You can also consider applying for Work Study Programs, also available on CLNx.

If you are interested in volunteering, visit the Centre for Community Partnerships. They have Community Engaged Learning Courses and Seeds of Change programs among the many program offerings for students who are interested in engaging with community and local organizations. Volunteering opportunities are also available on CLNx.

When visiting a gym or fitness centre, you will need to scan your TCard or membership card for entry. If you have not picked up your TCard yet and would like to access the gym, please speak to the staff at the front desk who might ask you to show proof of enrollment such as a timetable or for your UTORid. Some activities require registration and payments, visit the Recreation website and each facility’s webpage for schedules and registration.

  • Athletic Centre: 55 Harbord Street
  • Goldring Centre for High Performance Sport: 100 Devonshire Place
  • Hart House Fitness Centre: 7 Hart House Circle
  • Varsity Centre & Arena: 299 Bloor Street West
  • Back Campus Fields: 20 Tower Road
  • Robert Street Field: 60 Sussex Avenue

Transitioning to university can sometimes be overwhelming. If you want to talk to someone about your concerns, visit the Support when you feel distressed webpage. You can also contact the following:

Mental health distress

  • Health & Wellness Centre (416-978-8030 ext. 5 during university hours) * Ask for a same-day counselling appointment
  • Campus Safety (416-978-2222 for urgent issues and 416-978-2323 for general inquiries)
  • U of T Telus Health Student Support (1-844-451-9700 available 24 hours))
  • Good2Talk Student Helpline (1-866-925-5454 or text GOOD2TALKON to 686868 available 24 hours)
  • Anishnawbe Health Toronto Mental Health Crisis Line (416-360-0486 or 416-920-2605 (Mobile Healing Unit))
  • Assaulted Women’s Helpline (416-863-0511 24-hour telephone)
  • Black Youth Helpline (1-833-294-8650 or 416-285-9944 every day from 9 a.m. – 10 p.m.)
  • ConnexOntario Helpline (1-866-531-2600) (for people experiencing problems with gambling, drugs, alcohol, and/or mental health).
  • Distress Centres (416-408-4357 24-hour telephone)
  • LGBTQ Youthline (Text 647-694-4275 Sunday-Friday, 4:00 – 9:30 p.m.)
  • Toronto Rape Crisis Centre (416-597-8808 24-hour telephone)

Equity offices and communities of care on campus

(Open during university hours)

Anti-Racism & Cultural Diversity Office (416-978-1259)
Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, color, ethnic origin, citizenship and/or creed.

Community Safety Office (416-978-1485)
Responds to students, staff and faculty members of the University of Toronto community who have personal safety concerns.

Family Care Office (416-978-0951)
Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families.

First Nations House/Indigenous Student Services (SL) (416-978-8227)
Provides culturally relevant services to Indigenous students in support of academic success, personal growth and leadership development.

Multi-Faith Centre (416-946-3120)
Supports the spiritual well-being of students, staff and faculty and increases our understanding of and respect for religious beliefs and practices.

Sexual & Gender Diversity Office (416-946-5624)
Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination.

Sexual Violence Prevention & Support Centre (416-978-2266)
Facilitates access to support, services and accommodations for students, staff and faculty members who have experienced sexual violence.

In case of an emergency on campus, please call 911 and then call Campus Safety at 416-978-2222

Campus Safety:
21 Sussex Ave. | 416-978-2222 (Urgent) | 416-978-2323 (Non-urgent)

Community Safety Office (tri-campus): 416-978-1485

TravelSafer: Download and use the U of T Safety App, or call 416-978-SAFE (7233)
Request a Building Patroller or Special Constable to accompany you to and from any location on campus and nearby TTC stations

Campus Emergency Phones (bright red or yellow poles with “Emergency”): Find one closest to you on campus and press the call button to connect to Campus Safety
Locate emergency phones on the interactive U of T Map

Assaulted Women’s Helpline
(24/7 emergency off-campus): 416-863-0511

Toronto Rape Crisis Centre
(24/7 emergency off-campus): 416-597-8808

Sexual Violence Prevention and Support Centre
(non-urgent): Gerstein Science Information Centre (Gerstein Library), Suite B139: 416-978-2266

You can also visit University of Toronto Safety and Support for more on- and off- campus safety resources and services.

Emergency Alert

If an emergency or crisis occurs on campus, U of T has an Emergency Alert system that sends an automated voice call, email or text message with important information and further instructions. To receive these alerts, register your cellphone number and/or email address on UTAlert.

Academic Inquiries

U of T has two major systems for students to manage their academic information: ACORN and Quercus. To log in, you need to activate your UTORid and password.

ACORN provides access to academic information (e.g., enrol in or drop courses, view your timetable, academic history and order your transcript), manage your personal and financial information, and prepare for graduation.

Quercus is an online teaching and learning system where instructors communicate with students and post course materials (i.e., syllabi, readings, assessments, grades).

To view your course schedule, log into ACORN and visit ‘Timetable & Exams’. If you have issues with modifying your schedule, contact your registrar or department (for grad students). Find your classroom (i.e., two-letter building code) using the University of Toronto Map.

Find course offerings and timetables on your faculty’s website, ACORN at Enrol & Manage, and/or the Timetable Builder.

Academic advising

Connect with your Academic Advisor at your registrar’s office to receive academic advice and referrals. Learn more at Meet with Your Registrar/Academic Advisor webpage.

Academic skill-building

If you need support to achieve your learning goals, you can connect with Centre for Learning Strategy Support and access their programs and services (e.g., workshops, peer mentorship, learning strategists). A peer mentor or Learning Strategist can help you develop new study strategies, manage your time and stress, and improve your academic skills. Book an appointment an academic peer or Learning Strategist via Folio. You can also meet with a Learning Strategist at your college or faculty.

Academic integrity

If you have questions about academic integrity, ask your instructor, registrar, department and/or visit the Academic Integrity website.

Undergraduate students can get help with registration, academic concerns, financial aid and personal issues by connecting with your registrar’s office at your College or Faculty. Learn more at University Registrar’s Office.

Graduate students can contact your department for registration issues. Learn more at School of Graduate Studies.

See below for first-entry Faculties and Colleges.

Faculty of Arts & Sciences:

  • Innis College:
    • Address: 2 Sussex Ave, Office 117, East Wing
    • Contact: registrar.innis@utoronto.ca | 416-978-2513
    • Temporary Summer Closure (May 4th – August 10th) : Relocated to 111 St. George Street
  • New College:
    • Address: 300 Huron St, Room 107
    • Contact: newcollege.registrar@utoronto.ca | 416-978-2460
  • St. Michael’s College:
    • Address: Brennan Hall, 81 St. Mary Street
    • Contact: smc.registrar@utoronto.ca| 416-926-7117
  • Trinity College:
    • Address: 6 Hoskin Ave, Front Hall
    • Contact: registrar@trinity.utoronto.ca | 416-978-2687
  • University College:
    • Address: 15 King’s College Cir, Room 157
    • Contact: uc.registrar@utoronto.ca | 416-978-3170
  • Victoria College:
    • Address: Northrop Frye Hall, 73 Queens Park Crescent, Room 106
    • Contact: vic.registrar@utoronto.ca | 416-585-4508
    • Drop-in sessions available on Zoom via Quercus
  • Woodsworth College:
    • Address: 119 St. George St, Room 220
    • Contact: wdwregistrar@utoronto.ca | 416-978-4444

Faculty of Applied Science and Engineering

  • Undergraduate Registrar’s Office:
    • Address: 35 St. George St., Room 157
    • Contact: registrar@engineering.utoronto.ca | 416-978-5896
  • First Year Office:
    • Address: Fields Institute, 222 College St., Room 106
    • Contact: firstyear@engineering.utoronto.ca | 416-978-4625

Faculty of Kinesiology and Physical Education

  • Academic advising:
    • Address: 320 Huron St., Clara Benson Building, Room 110
    • Contact: undergrad.kpe@utoronto.ca | 416-978-8255
    • Graduate students: grad.kpe@utoronto.ca | 416-946-3645

Faculty of Music

  • Undergraduate Registrar’s Office
    • Address: Edward Johnson Building, 80 Queen’s Park, Room 145
    • Contact: registrar.music@utoronto.ca | 416-978-3740

John H. Daniels Faculty of Architecture, Landscape & Design

  • Office of the Registrar and Student Services
    • Address: Daniels Building, 1 Spadina Cres., Room 100
    • Contact: registrar@daniels.utoronto.ca | 416-946-3897

Visit the List of Registrars and Student Life Support for more information and second-entry professional faculties (e.g., Dentistry, Law, Pharmacy, etc.).

Popular Study Spaces on Campus include:

  • Robarts Library (Silent and quiet zones)
  • Gerstein Science Information Centre (Silent and quiet zones)
  • Robarts Commons, Sidney Smith Commons, Hart House Library and Reading Rooms
  • Libraries, reading rooms and study spaces at your College or Faculty
  • Virtual Study Hubs on Folio

Find all U of T libraries operating hours at the Library Directory.

Here is a guide to gain access to and navigate U of T libraries!

Looking for a textbook or book? Try the following locations:

  • U of T Bookstore
  • UTSU Little Library
  • Discount Textbook Toronto
    • Address: 215 Victoria Street, Unit#101
  • BMV Books:
    • Annex Address: 471 Bloor Street West
    • Downtown Address: 10 Edward Street
  • Second Bind
  • Facebook groups for book exchanges or Facebook Marketplace for sell/purchase.

Travel & Transportation

TTC & PRESTO

The St. George campus is surrounded by public transportation, such as subway stations, bus routes and streetcar lines, run by the TTC (Toronto Transit Commission).

The nearest TTC subway stations are:

  • St. George (Line 2; Accessible entrance on west side at Bedford Rd.)
  • Museum (Line 1)
  • Queen’s Park (Line 1; Accessible entrance on north side of College St. and at the MaRS Discovery District entrance).

PRESTO is the fare payment system used by the TTC and other transit agencies. You can also tap your debit and credit card. Current one-ride fare by Presto, debit or credit card is $3.30 (Cash is $3.35).

If you are an occasional commuter, you can purchase a PRESTO Ticket at a Fare Vending Machine at any TTC subway station. Current one-ride fare with a PRESTO ticket is $3.35.

If you are a frequent commuter, you can purchase an electronic, reloadable PRESTO Card at a Fare / Ticket Vending Machine, select retail stores (e.g., Shoppers Drug Mart), or a TTC Service Outlet. Learn more about Fairs and Passes and about physical PRESTO cards on the PRESTO webpage. You can now add your PRESTO card to your Apple Wallet and Google Wallet!

TTC Post-Secondary Monthly Pass on Presto is also available for $128.15.
Photo ID is required to use the Post-Secondary Monthly Pass. Get your photo ID at the Bathurst Subway Station Photo ID office (Cost is $5.25).

Your PRESTO card does more than just get you to the destinations and attractions. A PRESTO card can also get you discounts on special events, food, admissions and shows. Visit PRESTO perks for more information.

When you are parking on the St. George campus, visit Transportation Services to locate parking lots and rates. Free parking is not available on campus.

If you are interested in purchasing a Student Parking Permit, learn more at Transportation Services Permits or contact Transportation Services.

  • Address: FitzGerald Building, 150 College St., Room 102
  • Contact: transportation@utoronto.ca | 416-978-7252 (voicemail)

As an alternative, you may also consider City of Toronto Green P parking facilities located near and on campus, including both off-street lots and on-street metered parking. These options can sometimes offer convenient short-term parking depending on availability and location.

When using Green P parking:

  • Be sure to check posted signage carefully for hourly limits, maximum stay durations, and applicable enforcement hours.
  • Pay attention to no parking, no stopping, and no standing zones, which are strictly enforced.
  • Note that some areas have time-restricted parking during peak traffic hours or rush hours.
  • On-street parking often has shorter time limits compared to parking lots and may not be suitable for long stays – free for motorcycles during operational hours.

Bikechain is a non-profit campus bicycle shop that provides free bike and lock rentals for U of T students.

  • Address: 230 College St. (Entrance on Huron St.)
  • Contact: bikechainuoft@gmail.com | 416-978-6849

You can also rent city bikes through Bike Share Toronto at designated bike stations on the St. George campus.

Students travelling from St. George to Mississauga can take the UTM Shuttle Bus. UTM students can use the shuttle bus at no additional cost. Non-UTM students may ride the bus for a fare (Regular ticket fare is $7.00) after purchasing a shuttle bus ticket from one of the following locations:

  • Hart House Information Services
  • Wetmore Hall Ticket Machine – located at the bus stop

Students travelling from St. George to Scarborough will need to take the TTC to UTSC.

Finances

Learn more about financial aid and awards from the University Registrar’s Office.

OSAP (Ontario Student Assistance Program)

Students who reside in Ontario are eligible to apply for and receive a combination of loans and grants through OSAP. The University Registrar’s Office does not accept paper submissions of OSAP documents. If you encounter any issues with uploading your documents online or have OSAP-related questions, contact the University Registrar’s Office:

  • Address: University Registrar’s Office, 172 St. George St.
  • Contact: osap.staff@utoronto.ca | (416-978-2190)

Outside of Ontario

Students who are Canadian citizens, permanent residents, or protected persons, residing outside of Ontario can apply for financial assistance from their provincial or territorial governments. Learn more at Provincial and Territorial Student Aid Programs.

Part-Time Student

If you are a part-time student applying for OSAP, visit OSAP Options Available and select the appropriate option.

UTAPS (University of Toronto Advanced Planning for Students)
UTAPS is U of T’s support program that covers the financial gap between a student’s actual education cost and the costs recognized by their provincial/territorial government student financial aid program. This program provides non-repayable grants to students to help cover this financial need gap, or unmet need.

Payment

To view and print your fees invoice, log into ACORN and see Financial Account. To make a full payment or arrange for partial payments, go to Make a Payment on ACORN. Learn more at Tuition Fees and Schedules.

Deferral

If you are registered in a financial aid program, you are eligible for a tuition deferral and will need to defer your fees through ACORN before the registration deadline listed on Deferring Your Tuition Fees. If you wish to defer your fees after the deadline, speak with your registrar.

** Note: Non-academic fees (i.e., residence, meal plans) cannot be deferred.

For more information on fee deferral, visit Deferring Your Tuition Fees and Payment Deadlines.

Student awards (scholarships and grants) are issued based on criteria such as merit, financial need, community engagement, leadership, and athletic performance. Visit Award Explorer to explore awards at U of T. For more opportunities and information, you can also visit the Awards and Scholarships webpage, your College or Faculty website, and students’ associations (i.e., UTSU, APUS and UTGSU).

Food & Meal Plans

U of T Food Services

  • Address: 150 College St., 5th Floor, Room 560
  • Contact: food.beverage@utoronto.ca | foodservices.utoronto.ca | 416-978-1309

Food on Campus

Visit Eating on Campus for a food map. You can also download the U of T Mobile Order app to place an order ahead of time.

Microwaves

Most cafeterias on campus also have microwaves available, such as Robarts’ 2nd floor cafeteria and Sid’s Café. There are other locations across campus that house microwaves such as The Pit in the Sanford Fleming building and the cafeteria in Gerstein. Most departmental common rooms and commuter lounges also have access to microwaves.

Meal Plan

If you want to purchase a meal plan and compare your options, visit Residence Meal Plans and Commuter Meal Plans at Food Services.

Dietitian

If you have questions about nutrition, food allergies, intolerances or dietary restrictions, connect with U of T’s health professionals at the Health & Wellness Centre (SL).

T-Bucks

T-Bucks make it even more convenient to pay for your purchases on campus. Swipe your TCard and pay for food, textbooks, printing and photocopying.

Technology

To access Wi-Fi on campus, you will need your active UTORid and password. You can connect to either the “U of T” or “eduroam” network. Learn how to set up your specific device on Campus Wireless. If you encounter any issues, contact the Information Commons Help Desk or visit them at the 1st floor of Robarts Library.

  • Address: Robarts Library, 1st floor, 130 St. George Street
  • Contact: help.desk@utoronto.ca | 416-978-4357

Most libraries at U of T have computer spaces and workstations available. To log into the computers, you will need your active UTORid and password. Learn more about computer facilities at Information Commons.

Printing, copying and scanning services are available at some U of T Libraries, and at your students’ association (e.g., UTSU).

Vaccination Clinics

Learn more about vaccinations available at the Discovery Pharmacy for members of the U of T community. Location: Leslie L. Dan Faculty of Pharmacy Building, room 332

Important Contacts & More

For service updates, hours of operation, and service delivery (in-person and/or virtual), be sure to check each department’s website.

The following list in alphabetical order includes important contacts of frequently inquired offices.
Note: (SL) indicates the service is part of Student Life

Accessibility Services (SL)
455 Spadina Avenue, 4th Floor, Suite 400
accessibility.services@utoronto.ca
416-978-8060
Anti-Racism & Cultural Diversity Office
Health Sciences Building, 155 College Street, 3rd Floor (Faculty Offices, Room 356)
antiracism@utoronto.ca
416-978-1259
Association of Part-Time Undergraduate Students (APUS)
Sidney Smith Hall, 100 St. George Street, Room 1089
and North Borden Building, 563 Spadina Crescent, Suite 236
info@apus.ca
416-978-3993
Campus Safety
21 Sussex Avenue
416-978-2222 (Urgent)
416-978-2323 (Non-urgent)
Career Exploration & Education (SL)
800 Bay Street, 5th Floor
careerservices@utoronto.ca
416-978-8000
Centre for International Experience (SL)
Cumberland House, 33 St. George Street
cie.information@utoronto.ca
416-978-2564
Centre for Learning Strategy Support (SL)
800 Bay Street, 5th Floor
clss@utoronto.ca
416-978-7970
Family Care Office
215 Huron St., Suite 603
family.care@utoronto.ca
416-978-0951
First Nations House / Indigenous Student Services (SL)
Borden Building North,
563 Spadina Ave. 3rd Floor
fnh.info@utoronto.ca
416-978-8227
Food Services
150 College Street, 5th Floor, Room 560
food.beverage@utoronto.ca
416-978-1309
Health & Wellness (SL)
700 Bay street, 12th Floor (Medical Services) and 14th Floor (Medical Services)
info.hwc@utoronto.ca
416-978-8030
Housing Services (SL)
800 Bay Street, 5th Floor
housing.services@utoronto.ca
416-978-8045
Multi-Faith Centre (SL)
569 Spadina Ave
multi.faith@utoronto.ca
416-946-3120
Nona Macdonald Visitors’ Centre
25 King’s College Circle
campus.tours@utoronto.ca
416-978-5000
Sexual & Gender Diversity Office
21 Sussex Avenue, Suites 416-417
sgdo@utoronto.ca
416-946-5624
Sexual Violence Prevention & Support Centre
Gerstein Science Information Centre, 9 King’s College Circle, Suite B139
svpscentre@utoronto.ca
416-978-2266
TCard Services (SL)
800 Bay Street, 5th Floor
(See website for location change Aug. 31 to Sept. 11)
tcard.office@utoronto.ca
416-946-8047
Transportation Services
FitzGerald Building, 150 College St., Room 102
transportation@utoronto.ca
416-978-7275 (voicemail)
UHIP Office (CIE) (SL)
Cumberland House, 33 St. George Street
uhip.information@utoronto.ca
416-978-2564
University of Toronto Graduate Students’ Union (UTGSU)
16 Bancroft Avenue
info@utgsu.ca
416-978-2391
University Registrar’s Office
172 St George St.
416-978-2190
University of Toronto Students’ Union (UTSU)
Student Commons, 230 College Street, Room 164
hello@utsu.ca
416-978-4911
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