Accessibility Services registration & documentation requirements – St. George Campus

Accessibility Services supports students who experience difficulties affecting their learning in lectures, labs and/or tutorials through academic and practicum accommodations. Academic accommodations and services are individualized to each student and the learning needs of each course and program.

If you are experiencing difficulties that affect your learning and suspect you may have a disability, you may want to register with Accessibility Services.

To learn more about how your personal information is collected, used, stored, shared or disclosed by our office, please review our Statement of Confidentiality under the PRIVACY & POLICIES section.

Registration Deadlines 2024-2025

Students can register with Accessibility Services at any point during their studies by submitting a complete Student Intake Package. However, we encourage students to register with Accessibility Services as early as possible before the beginning of classes. Review the 3-Step Registration Process.

New students seeking residence accommodations are advised to submit a complete Student Intake Package as soon as possible upon acceptance of your offer of an admission. Supporting disability-related documentation must include a rationale for disability-related residence accommodations. Learn more about the University of Toronto’s residence application process.

  • To put in place effective and timely accommodations, we require information from both the student and their healthcare provider about the specific disability related barriers to learning faced by the student. If critical information or context is missing or provided late, it may result in the request for accommodations being delayed or paused.

  • Student Intake Packages received after the term deadline specified will be considered on a case-per-case basis for exceptional circumstances.

Accessibility Services Registration Deadlines

For NEW students who need to register with Accessibility Services for disability-related accommodations.

Term Deadline Accommodation Period
Fall 2024 Term
(Early Deadline)		 July 12, 2024 by 5 p.m. To have accommodation in place for the start of Fall classes.
Fall 2024 Term
(Term and Final Period Deadline)		 October 11, 2024 by 5 p.m. To have accommodation in place for the final test/exam period.
Winter 2025 Term
(Term and Final Period Deadline)		 February 14, 2025 by 5 p.m. To have accommodation in place for the final test/exam period.

ATS Accommodation Registration Deadlines

For students who are currently registered with Accessibility Services and have approved Test/Exam Accommodations.

Term Deadline
Fall 2024 Term
(Term and Final Period Deadline)		 Term: 14 Days Notice
Final Period: November 15, 2024 (Opening Nov 1, 2024)
Winter 2025 Term
(Term and Final Period Deadline)		 Term: 14 Days Notice
Final Period: March 14, 2025 (Opening Feb 28, 2025)

Questions? Drop by the reception desk at the Accessibility Services office (Monday – Friday, 9 a.m. – 5 p.m.), or contact the reception team at 416-978-8060 or accessibility.services@utoronto.ca.

Registration is a 3-step process

You can register with Accessibility Services for academic accommodations as soon as you have accepted your offer of admission to the University of Toronto using your UTORid or JOINid.

Students can register with Accessibility Services at any point during their studies. However, you must register by the appropriate deadlines to receive accommodations for the beginning of each semester and exam period.

  1. Obtain required documentation & get your UTORid.
  2. Complete our online Student Intake Form & include your required documentation.
  3. Attend an intake appointment.

Step 1: Obtain Documentation

Before you continue with the steps below, make sure to activate your UTORid, which gives you access to online services, U of T email (UTmail+) and more. Visit the TCard website to learn more about converting your JOINid to a UTORid. Your UTmail+ account is required for communications with the University.

Obtain documentation of your disability. The required documentation depends on the nature of your specific disability or disabilities.

For most cases, the required documentation will be the Certificate of Disability (PDF).

This should be completed by a health care practitioner who is familiar with your disability, whose scope of practice includes your disability and who is licensed to make a diagnosis. Doctors at Health & Wellness provide disability documentation services when appropriate and where they have assessed and/or treated the student for relevant disability-related concerns.

Note: Documents that are in a language other than English require an official translation with the seal and signature of the translator.

Read the following sections to determine what documentation you will need in order to register:

Step 2: Complete Intake Form

Have your required documentation (e.g. the Certificate of Disability (PDF), recent medical documentation for concussions, brain injuries and/or temporary physical disabilities, or a psycho-educational or neuropsychological assessment and any supplemental or additional documentation related to your disability) available in a scanned PDF or similar format before filling out the Student Intake Form.

Set aside time to complete the online Student Intake Form without interruption. The form must be completed in one session. You will not be able to save and return to the form. Provide information in all required fields and when instructed, attach your required documentation. See Tips to navigate the Student Intake Form (PDF).

If you are unsure of which documentation you need, or require accommodations or assistance in completing the Student Intake Form, contact our front desk at accessibility.services@utoronto.ca or 416-978-8060.

Step 3: Attend Intake Appointment

After you submit a complete Student Intake Package, you will be contacted to schedule an appointment with an accessibility advisor.

The accessibility advisor will review your Student Intake Package and discuss any barriers or difficulties you have been experiencing in your academic progress to develop effective accommodations.

Make sure your UTORid is active and you have a UTmail+ account before your appointment. Learn more about getting your UTORid on the TCard website.

HELPFUL RESOURCES: Accessibility Services Handbook and When to connect with Accessibility Services staff

Get more information about assistance available during emergencies on campus.