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Home > Accessibility Services > Accessibility Services registration & documentation requirements – St. George Campus

Accessibility Services registration & documentation requirements – St. George Campus

Go to the Accessibility Services homepage

Accessibility Services supports students who experience difficulties affecting their learning in lectures, labs and/or tutorials through academic and practicum accommodations. Academic accommodations and services are individualized to each student and the learning needs of each course and program.

If you are experiencing difficulties that affect your learning and suspect you may have a disability, you may want to register with Accessibility Services.

To learn more about how your personal information is collected, used, stored, shared or disclosed by our office, please review our Statement of Confidentiality under the PRIVACY & POLICIES section.

  • Registration Deadlines 2025-2026
  • Registration is a 3-step process
  • Step 1: Obtain Documentation
  • Step 2: Complete Intake Form
  • Step 3: Attend Intake Appointment

Registration Deadlines 2025-2026

Students can register with Accessibility Services at any point during their studies by submitting a complete Student Intake Package. However, we encourage students to register with Accessibility Services as early as possible before the beginning of classes. Review the 3-Step Registration Process.

New students seeking residence accommodations are advised to submit a complete Student Intake Package as soon as possible upon acceptance of your offer of an admission. Supporting disability-related documentation must include a rationale for disability-related residence accommodations. Learn more about the University of Toronto’s residence application process.

  • To put in place effective and timely accommodations, we require information from both the student and their healthcare provider about the specific disability related barriers to learning faced by the student. If critical information or context is missing or provided late, it may result in the request for accommodations being delayed or paused.

  • Student Intake Packages received after the term deadline specified will be considered on a case-per-case basis for exceptional circumstances.

Accessibility Services Registration Deadlines

For NEW students who need to register with Accessibility Services for disability-related accommodations.

Term Deadline Accommodation Period
Fall 2025 Term
(Early Deadline)
July 14, 2025 by 5 p.m. To have accommodation in place for the start of Fall classes.
Fall 2025 Term
(Term and Final Period Deadline)
October 6, 2025 by 5 p.m. To have accommodation in place for the final test/exam period.
Winter 2026 Term
(Term and Final Period Deadline)
February 13, 2026 by 5 p.m. To have accommodation in place for the final test/exam period.

ATS Accommodation Registration Deadlines

For students who are currently registered with Accessibility Services and have approved Test/Exam Accommodations.

Term Deadline
Winter 2025 Term
(Term and Final Period Deadline)
Term: 14 Days Notice
Final Period: March 14, 2025 (Opening Feb 28, 2025)

Questions? Drop by the reception desk at the Accessibility Services office (Monday – Friday, 9 a.m. – 5 p.m.), or contact the reception team at 416-978-8060 or accessibility.services@utoronto.ca.

Registration is a 3-step process

You can register with Accessibility Services for academic accommodations as soon as you have accepted your offer of admission to the University of Toronto using your UTORid or JOINid.

Students can register with Accessibility Services at any point during their studies. However, you must register by the appropriate deadlines to receive accommodations for the beginning of each semester and exam period.

  1. Obtain required documentation & get your UTORid.
  2. Complete our online Student Intake Form & include your required documentation.
  3. Attend an intake appointment.

Step 1: Obtain Documentation

Before you continue with the steps below, make sure to activate your UTORid, which gives you access to online services, U of T email (UTmail+) and more. Visit the TCard website to learn more about converting your JOINid to a UTORid. Your UTmail+ account is required for communications with the University.

Obtain documentation of your disability. The required documentation depends on the nature of your specific disability or disabilities.

For most cases, the required documentation will be the Certificate of Disability (PDF).

This should be completed by a health care practitioner who is familiar with your disability, whose scope of practice includes your disability and who is licensed to make a diagnosis. Doctors at Health & Wellness provide disability documentation services when appropriate and where they have assessed and/or treated the student for relevant disability-related concerns.

Note: Documents that are in a language other than English require an official translation with the seal and signature of the translator.

Read the following sections to determine what documentation you will need in order to register:

  • Acquired brain injury or concussion
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autism Spectrum Disorders (ASD)
  • Chronic health, mental health, sensory disabilities (including D/deaf, deafened, or hard of hearing) and physical disabilities
  • Learning disabilities
  • Temporary physical disability
  • Not sure if you have a disability?

For information about financial support to get required documents for registration with Accessibility Services (e.g. Certificate of Disability (PDF)), contact Accessibility Services Reception for guidance on next steps.

Learn more about Financial Support for Student with Disabilities.

Step 2: Complete Intake Form

Have your required documentation (e.g. the Certificate of Disability (PDF), recent medical documentation for concussions, brain injuries and/or temporary physical disabilities, or a psycho-educational or neuropsychological assessment and any supplemental or additional documentation related to your disability) available in a scanned PDF or similar format before filling out the Student Intake Form.

Set aside time to complete the online Student Intake Form without interruption. The form must be completed in one session. You will not be able to save and return to the form. Provide information in all required fields and when instructed, attach your required documentation. See Tips to navigate the Student Intake Form (PDF).

If you are unsure of which documentation you need, or require accommodations or assistance in completing the Student Intake Form, contact our front desk at accessibility.services@utoronto.ca or 416-978-8060.

Step 3: Attend Intake Appointment

After you submit a complete Student Intake Package, you will be contacted to schedule an appointment with an accessibility advisor.

The accessibility advisor will review your Student Intake Package and discuss any barriers or difficulties you have been experiencing in your academic progress to develop effective accommodations.

Make sure your UTORid is active and you have a UTmail+ account before your appointment. Learn more about getting your UTORid on the TCard website.

HELPFUL RESOURCES: Accessibility Services Handbook and When to connect with Accessibility Services staff

Get more information about assistance available during emergencies on campus.

  • Eligibility

    Service Eligibility

    We encourage you to register with Accessibility Services if you:

    • are an undergraduate, graduate or professional program student taking courses on the St. George campus,
    • experience difficulties affecting your learning in lectures, labs, tutorials or practicum AND,
    • have a disability or believe you may have a disability and identify with any of the disability categories below.

    A diagnosis of a disability is requested but not required for students to receive academic accommodations. Please note that if provided, a diagnosis alone does not automatically mean disability-related accommodation is required. People may not experience any limitations requiring accommodation even when they have a medical diagnosis. In some instances, diagnosis may be required to establish eligibility for certain federally or provincially funded bursaries and grants.

    If you are uncertain or suspect you have a disability or are in the process of obtaining documentation, we can review any difficulties you are experiencing with you, and if appropriate, suggest referrals for assessment.

    Accessibility Services does not provide services to diagnose disabilities.

    If you are registered with Accessibility Services at either the University of Toronto – Mississauga (UTM) or the University of Toronto – Scarborough (UTSC) and plan to take classes at the St. George campus with accommodations, you will need to complete a Transfer of Accommodations Form (PDF) with your accessibility advisor at your home campus. Your accessibility advisor will fax this form to our office.

  • Privacy and Policies

    Privacy & Policies

    Read our POLICY: Accessibility Services statement of confidentiality to learn how your personal information is collected, protected, used and disclosed.

Our team assists in navigating disability-related barriers to your academic success at U of T for your on-going or temporary disability. We provide services and supports for learning, problem solving and inclusion.

Contact Us

  • Accessibility Services Reception – We are open for in-person visits!

    455 Spadina Avenue, 4th floor, Suite 400, Toronto, Ontario, M5S 2G8. We're experiencing an exceptionally high volume of emails, phone calls and voicemails at this time. Messages are triaged for urgency, however, we urge students to visit the reception desk in person, if possible. Please note email and voicemail responses may take an extended period of time. Please come into our office if you have an urgent disability-related concern.  
    416-978-8060
    accessibility.services@utoronto.ca
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