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COVID-19: Updates for Student Life Programs & Services Delivery

Reported 16 March 2020

As the COVID-19 situation continues to evolve, we want you to know that the Division of Student Life is here to support you.

Our university operations continue so all our units remain open with some modifications in how we are delivering our services.

Most co-curricular workshops and events in the Division of Student Life on the St. George Campus have been cancelled or postponed for the remainder of the term. Please refer to the CLNx for programming updates as well as Student Life Facebook groups and Twitter and for general updates.

We are currently working hard to find ways to deliver some of our high demand workshops online or through alternative formats.  So please stay tuned and watch out for forthcoming announcements.

We are still available and appointments with students are currently continuing, either in-person, online or by phone as outlined below.

We know our modified service delivery will require some adjustments, and we thank you for your patience, flexibility and cooperation during these extraordinary times.  In the weeks ahead, our focus will remain on the health and well-being of our community and our students’ academic success.

Academic Success

  • 1:1 learning strategist appointments at Academic Success available online (Skype) and by phone.
  • All groups, drop-in, workshops and events cancelled until further notice.

Accessibility Services

  • Main phone line and main email account are points of contact. – 416-978-8060 and accessibility.services@utoronto.ca
  • 1:1 learning strategist and adaptive technologist appointments will be available online (Skype) and by phone.
  • 1:1 appointments with accessibility advisors at Accessibility Services and on location will be available online (Skype) and by phone.
  • New appointments for returning students and intakes for new student registrations, will continue to be available.
  • Students can continue submitting new student registration packages on our online portal.
  • Students should continue signing up for test and exam accommodations as per usual using the online portal.
  • Note-taking services will be continuing and remain available to students.
  • All drop-ins, workshops, peer advising, peer mentorship and events cancelled until further notice.

Career Exploration & Education

  • 1:1 career educator appointments cancelled until further notice.
  • All groups, drop-in, workshops and events cancelled until further notice.
  • Online resources available at www.careers.utoronto.ca.

Centre for Community Partnerships

  • All training, workshops and events cancelled until further notice.
  • Online resources available at www.ccp.utoronto.ca

Centre for International Experience

  • 1:1 immigration advisor appointments continuing as per usual in person, phone or on-line (Zoom).
  • 1:1 UHIP appointments continuing as per usual in person, phone or on-line (Zoom).
  • International Scholarship advising will continue via phone, email and online appointments (Skype/Zoom).
  • International transition advising will be available via email, phone and online (Skype/Zoom).
  • University activity abroad future events are cancelled up to and including June 1. Learning and Safety Abroad is working directly with students currently out to assist in their safe return. Staff can contact safety.abroad@utoronto.ca.
  • All Learning Abroad drop-ins are cancelled until further notice. Students can contact via email to learning.abroad@utoronto.ca.
  • All workshops and events cancelled until further notice.

Graduate Conflict Resolution Centre

  • Conflict Coaching available online (Skype) and by phone.
  • All training and workshops cancelled until further notice.

Health & Wellness

  • Health & Wellness Centre remains open. For updates, please go to: https://www.studentlife.utoronto.ca/hwc/health-updates
  • On location 1:1 appointments continuing as per usual, in person
  • Most workshops and events cancelled until further notice. Some health promotions workshops offered (e.g. hand-washing).

Multi-faith Centre

  • 1:1 appointments with Chaplains and MFC staff available by appointment
  • All workshops and events cancelled until further notice.

Housing

  • 1:1 appointments with Housing Services staff available online (Skype) and by phone.
  • All workshops and events cancelled until further notice.

TCard

The TCard Office remains open, in person operations continue.

Student & Campus Community Development

Clubs and Leadership Development

Orientation, Transition and Engagement

Mentorship and Peer Programs

  • Advisory committee meetings moving online (Skype).
  • Support for campus society elections (via voting.utoronto.ca), SIF-funded events available over email and phone.
  • Clubhouse at 21 Sussex is open (shared spaces, meeting rooms and club offices)
  • Campus Life Resource Lounge is closed.
  • All workshops and events cancelled until further notice.
  • ULife Service Centre (for Recognized Campus Organizations) closed, but available by appointment.

Indigenous Student Services

  • 1:1 academic and financial aid appointments available online (Skype) and by phone.
  • All workshops and events cancelled until further notice.