You and your accessibility advisor will work together to develop your academic accommodations.
Book an appointment with your accessibility advisor
When you’re registered with Accessibility Services, you can book an in-person, phone or virtual appointment with your accessibility advisor.
To book an appointment, you can either:
- Visit the Accessibility Services Reception at 455 Spadina Avenue, 4th floor, Suite 400
- Call 416-978-8060
- Email the administrative team at accessibility.services@utoronto.ca
Please indicate your preference for an in-person, phone or virtual appointment.
For virtual appointments, Microsoft Teams audio/video conferencing is used. Microsoft Teams is part of your U of T Office 365 package and offers an audio/video conferencing platform for students, staff and faculty with a valid utoronto.ca email address. Read our Microsoft Teams Instructions (PDF) for more information. Contact our administrative team if you have questions about meeting virtually.
Visit When to connect with Accessibility Services staff if you need help deciding when to reach out and who to connect with.
Occasionally, based on caseload numbers, staffing or the personal circumstances of your advisor (e.g. maternity leave, promotion to a new role in another office, retirement), your accessibility advisor may change throughout the year or the duration of your degree. We aim to provide you with as much communication and transparency as possible when this happens.
Accessibility Services is committed to supporting a culture of respect and well-being.
Review our guidelines on interacting respectfully with our staff.
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Privacy & Policies
POLICY: Accessibility Services statement of confidentiality
POLICY: How your information will be used as part of the intake process
POLICY: Accessibility Services remote appointments and cancellation
POLICY: Use of phone calls and audio/video conferencing
Learn more about how the University collects, uses and protects your information.
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Associated People
Alexa Kirkland
Accessibility Advisor
416-978-8219
alexa.kirkland@utoronto.caOn-location at Woodsworth College
Drop-in appointments: Please check Alexa’s auto-reply email before attending drop-in. The auto-reply will indicate if there are any cancellations. The appointments are on a first-come, first-served basis and are in person only.
Drop-ins are cancelled on April 14th, 15th, 21st, and 22nd.
On Wednesday, October 30th, Alexa will offer a one-time drop-in session from 1:30 p.m. to 2:30 p.m. in room 180 (Office of the Dean of Students) of the Woodsworth Residence, 321 Bloor Street West.
Location:
Due to construction, you may wish to enter the building at 321 Bloor Street West (the front entrance of Woodsworth College Residence). The office location is in Room 180 (Dean of Students).
Monday’s from 1:30 pm – 2:30 pm (each appointment is 15 minutes)
Tuesday’s from 10:00 am – 11:00 am (each appointment is 15 minutes)Once you arrive, please go to Alexa’s office door, and take a number off the dry-erase board. There will be numbers 1-4 on the board (one for each student appointment). If the numbers are gone, it means there are no more drop-in spots. If there are no more spots, or if drop-in is canceled, please email Alexa directly.
*Note: the drop-in numbers will not be available until 5-10 minutes before the drop-in begins.
Brittany Van Beilen
Accessibility Advisor
416-946-5339
brittany.vanbeilen@utoronto.ca455 Spadina Avenue Suite 400
Drop-in is cancelled on April 22nd.
Drop-in Schedule :
(3) 20-minute drop-ins per day- Tuesdays. 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.)
- Thursdays. 03:00 p.m. – 04:00 p.m. (drop-in registration opens at 02:30 p.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Elizabeth Jeffrey
Indigenous Accessibility Advisor
(416) 978-1542
elizabeth.jeffrey@utoronto.caOn-location at First Nations House, 563 Spadina Ave, Room 302
Drop-in is cancelled on January 13th.
Drop-in Schedule:
(6) 15-minute drop-ins per day
• Mondays, 1:00 p.m. – 02:30 p.m.
• Wednesdays, 1:00 p.m. – 02:30 p.m.Drop-in Location:
Room 302 at First Nations House- 563 Spadina AveDrop-in Instructions:
Students are welcome to sign up for a timeslot by taking one of the numbered magnets on the whiteboard located on the door of room 302. Students are welcome to wait in the work space outside room 302 or can wait in the student lounge (room 313).Dr. Gretel Silvestre
Accessibility Advisor and On Location Team Lead, Faculty of Arts and Sciences.
416-946-5568
gretel.silvestre@utoronto.ca455 Spadina Avenue, Suite 400
Irene Sullivan
Accessibility Advisor and Team Lead
416-978-8062
irene.sullivan@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in Schedule:
Note: Drop-ins are cancelled on March 13th, 20th and 27th.
One time special drop-ins will be held on Friday, March 21st, 2025 from 09:30 a.m. to 11:30 a.m.
- Thursdays, 10:00 a.m. – 11:00 a.m. (drop-in registration opens at 10:00 a.m. Please see additional instructions below *). (3) 20-minute drop-ins
Drop-in Location:
- Thursdays In Person only at Accessibility Services, 455 Spadina Avenue Suite 400 4th Floor Toronto ON M5S 2G8
Drop-in Instructions:
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- Drop-ins are not guaranteed and are subject to availability.
- For in-person drop-ins at Accessibility Services, students must check in at the front desk upon arrival.
- * Drop-ins on Thursdays – our office is closed for staff meetings from 9:00 a.m. to 10:00 a.m. Students are advised to wait in the lobby or arrive promptly at 10:00 a.m. Our reception staff will be available to assist just after 10:00 a.m.
- In-person drop-ins at the Faculty of Kinesiology are cancelled during the summer term, students are welcome to come in during drop-ins noted above or schedule an appointment.
Jennifer Kirk
Accessibility Advisor
416) 978-1533
j.kirk@utoronto.ca455 Spadina Avenue Suite 400
On Location at University College
Drop-ins are cancelled on March 31st and April 21st.
Drop-in Schedule:
(4) 15-minute remote only drop-ins until further notice.- Mondays: 01:30 p.m. to 02:30 p.m.
- Thursday 11:30 a.m. to 12:30 p.m.
Drop-in instructions:
Students must send an email to Jennifer Kirk with the subject line ‘MS Teams drop in today’
Krysta Halliwell
Accessibility Advisor
416-946-3970
krysta.halliwell@utoronto.caOn-location at Galbraith Building, 35 St. George Street, GB 138 (GB 140 on Mondays).
Drop-ins are cancelled until May 1st, 2025.
Drop-in Schedule: In-person, 20 minutes, drop in appointments are available on a first-come, first-served basis in the Galbraith building:
- Monday: 3:00 pm-4:00 pm GB 138
- Wednesday: 1:30 pm-2:30 pm GB 140 (no drop-ins on the last Wednesday of every month)
- Thursday: 1:30-2:30 pm GB 138
Drop-in Location:
Galbraith Building (35 St. George St.)Drop-in Instructions:
Students can take a numbered Post-it from the door and email the advisor at krysta.halliwell@utoronto.ca indicating their number. The advisor will email the student when it is their turn. Students are welcome to wait wherever is comfortable. If there are no Post-its left on the drop-in sign, there are no more drop-in slots available. Please book an appointment or come back for drop-ins another day.Mary Damianakis
Accessibility Advisor
416-978-7699
mary.damianakis@utoronto.ca455 Spadina Avenue, Suite 400
Drop-ins are cancelled on May 20th and May 21st.
Drop-in Schedule:
(3) 20-minute drop-ins per day- Tuesdays, 1:30 – 2:30 p.m. (drop-in registration opens at 1 p.m.)
- Wednesdays, 10 – 11 a.m. (drop-in registration opens at 9:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Maryam Masood
Accessibility Advisor Medicine, SLP/OT/PT, Radiation Science
416-978-4075
maryamm.masood@utoronto.caDrop-in Schedule:
Drop-ins on Thursdays are cancelled between March 3rd to April 2nd.
(3) 20 minute drop-ins per day
- Tuesdays, 10:00 a.m. to 11:00 a.m.
Drop-in Location:
Office of Learner Affairs, C. David Naylor Building, 6 Queen’s Park Cres W, Toronto, ON M5S 3H2. Room 316Drop-in Instructions:
- Please see my autoreply for the most up-to-date information on drop-ins before arriving
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at Office of Learner Affairs front desk upon arrival. Students can take a numbered post-it from the door (Room 316) and be seated in the waiting area at the Office of Learner Affairs until their number is called.
Michael Mercer
Accessibility Advisor
416-946-5556
michael.mercer@utoronto.caVictoria College
Drop-ins are cancelled on March 13th, 18th, 19th, 25th and 26th.
On-location at the Goldring Student Centre (150 Charles Street West)
DROP-IN HOURS: In-person, 15-minute, drop-in appointments are available on a first-come, first-served basis:
- Tuesday: 9:30 am – 10:30 am
- Wednesday: 1:30 pm – 2:30 pm (no drop-ins on the last Wednesday of every month)
- Thursday: 2 pm – 3 pm
Drop-in Location:
Goldring Student Centre, Office 211
150 Charles Street West
Toronto, ON M5S 1K5Building Access Alert:
The elevator in Golding Student Centre will be out of service starting Saturday, June 21st, 2025 until August 2025 (subject to change).
During that time, elevator access will not be available. If the disruption will impact you, contact Accessibility Services Reception to make alternative arrangements, e.g. book a virtual appointment over the phone or Microsoft Teams.
Drop-in Instructions:
Students can take a numbered Post-it from the door and email the advisor at michael.mercer@utoronto.ca indicating their number. Please wait in the nearby seating area for the number on your Post-it to be called. If there are no Post-its left on the drop-in sign, there are no more drop-in slots available. Please book an appointment or come back for drop-ins another day.Nicole Ranieri
Accessibility Advisor
416-978-1561
nicole.ranieri@utoronto.caOn-location at Innis College, Innis Residence, Rm. 127 A, 111 St. George Street.
Drop-in appointments:
15-minutes in length, in-person only.
Location: Innis College Residence, 111 St. George St., Room 127A (Please sign up at Innis Residence front desk.)
Date/time: Wednesdays 10:30-11:30 AM and Thursdays 3:00-4:00 PM
*Please note that there are no drop-ins on the last Wednesday of each month*
Drop-ins are cancelled on the following dates: May 29th; June 4th, 5th, 18th, 19th, 26th; July 2nd, 3rd and 9th.
Dr. Pearl Levey
Accommodations Specialist for Practicums/Placements/Laboratories
416-978-1724
pearl.levey@utoronto.ca455 Spadina Avenue, Suite 400
Samahra Zatzman
Accessibility Advisor
416-978-8060 (main line)
accessibility.services@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Day of Week Time Registration with the front desk, in-person Wednesdays 1:30-2:30 p.m. Drop-in registration opens at 1 p.m., registration closes at 2:15 pm Thursdays 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 am DROP-IN HOURS (in person): Attending Drop in Hours is the fastest way to reach your Accessibility Services Advisor; we encourage meetings vs emails.
May and June 2025 Upcoming IN PERSON DROP-IN HOURS:
Date Time Registration with the front desk, in person Thursday May 1 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 a.m. Wednesday May 14 1:30 p.m.-2:30 p.m. Drop-in registration opens at 1 p.m., registration closes 2:15 p.m. Thursday May 15 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 a.m. Thursday May 22 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 a.m. Wednesday June 11 1:30 p.m.-2:30 p.m. Drop-in registration opens at 1 p.m., registration closes 2:15 p.m. Thursday June 12 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 a.m. Wednesday June 18 1:30 p.m. -2:30 p.m. Drop-in registration opens at 1 p.m., registration closes 2:15 p.m. Thursday June 19 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 a.m. Thursday June 26 11:00 a.m.-12:00 p.m. Drop-in registration opens at 10:30 a.m., registration closes at 11:45 a.m. Drop-in Hours will not be held: May 21, May 22, May 28, May 29; June 4, June 5 and June 25.
Drop-ins on May 15th have been shortened to half an hour, rather than the usual full hour for staff professional development event.***IMPORTANT: Drop-in hours are subject to change. Please check our website or advisor email auto-reply for any unforeseen circumstances or additional dates where the drop-in hours listed may be cancelled.
Drop-in Instructions:
- Drop-in hours allow you to “drop in” to our office, to have 15-20 mins with your Advisor, in person
- Drop in is first-come, first served and meant for shorter questions
- Recommended to arrive before start time, to help ensure a spot (subject to availability)
- Please register your attendance with the front desk upon arrival to secure your spot.
- Bring some homework or reading material while you wait to be seen
- If a date is not listed above, it means that there will be no drop-in time held.
Sarah Goodfield Weinstein
Assistant Director
416-978-5305
sarah.goodfield@utoronto.ca455 Spadina Avenue Suite 400
Sezgi Ozel
Accessibility Advisor and On Location Team Lead, Graduate and Professional Faculty Programs.
416-978-7916
sezgi.ozel@utoronto.ca455 Spadina Avenue, Suite 400
Shayna Goldberg
Accessibility Advisor
416-978-7499
shayna.goldberg@utoronto.caDrop-in Schedule:
(3) 20-minute drop-ins per day- Tuesdays, 02:00 p.m. – 03:00 p.m. (drop-in registration opens at 01:30 p.m.)
- Thursdays. 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.
Note: Drop-ins are cancelled on May 13th and May 15th.
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Simon Nnaakirya (on leave)
Accessibility Advisor
416-978-8060 (main line)
accessibility.services@utoronto.caDrop-in Schedule:
(6) 15-minute drop-ins per day- Tuesdays, 01:30 p.m. – 03:00 p.m. (drop-in registration opens at 01:00 p.m.)
- Wednesdays, 11:00 a.m. – 12:30 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Suzette McLarty
Accessibility Advisor and Team Lead
416-946-8026
suzette.mclarty@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in is cancelled on May 28th.
Drop-in Schedule:
(6) 15-minute drop-ins per day- Tuesdays, 1:30 p.m. – 03:00 p.m. (drop-in registration opens at 01:00 p.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Vivien Chan
Accessibility Advisor
416-978-7895
vivien.chan@utoronto.caNew College
On-location at Wetmore Hall 300 Huron St., Room 125.
Drop-in is cancelled on July 30, August 1, 6, 8, 13 & 15, 2024
Same-day appointments will be offered on these dates/times on a first come basis (except for Aug 6) and can be scheduled by contacting Vivien Chan via email noting “Same Day Appointment” in the subject line.Drop-in Schedule:
(4) 15-minute drop-ins per day
* Drop-ins are cancelled on July 9th.- Tuesdays, 11 a.m. – 12 p.m.
- Thursdays, 1:30 – 2:30 p.m.
Drop-in Location:
Wetmore Hall 300 Huron St., Room 125.Drop-in Instructions:
Students are welcome to sign up for a drop-in session by taking a number from the door on WET Room 125. Students can be seated in the waiting area in front of the Registrar’s office or wait in the hallway until their number is called.