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Social Media Community Guidelines

University of Toronto Student Life manages a variety of social media channels, pages and groups. These channels and groups are an extension of the U of T community. In addition to following U of T’s Student Code of Conduct, we ask you, as a participant in our social media community, to respect these Community Guidelines, which have been created to foster a high quality and safe environment for our community members.

We do our best to create an inspiring, supportive and fun community, as well as share information that is important to you. We promise to listen to your feedback, answer your questions to the best of our ability and be transparent. Our social media channels are monitored by University staff during regular office hours only.

We encourage our online audience to partake in constructive and positive engagement and discussion through the form of likes, comments, reshares etc. When you post on our channels and groups, you’re making the commitment that your post complies with our guidelines.

We allow open and respectful discussions. Comments and responses read on our platforms, which are not published by us, come from members of the public. The content of these comments (including opinions and statements) published on our channels do not necessarily reflect the University’s perspectives and are the responsibility of the individuals posting them.

Student Life reserves the right to moderate any posts that don’t adhere to our guidelines and may block and/or report violators. Specifically, we will not tolerate these behaviours:

  • Any post that is abusive, harassing, lewd, stalking, trolling, threatening or attacking others, contains depictions of alcohol or drug abuse or promotes illegal activity of any kind
  • Posts that are defamatory, offensive, obscene, vulgar or depicting violence
  • Posts that contain hateful language, or target race/ethnicity, religion, gender, nationality or political beliefs
  • Fraudulent, deceptive or misleading posts
  • Deliberate disruption of discussion
  • Posts that are not relevant to the content at hand
  • Posts that are spam or promotional in nature
  • Any type of solicitation
  • Advertising
  • Any post that reveals personal or confidential information without consent

Please note that Student Life Facebook Groups contain their own specific “Group Rules.” Everything here applies to those Groups, as well.

If you violate our guidelines, your comment, response or other posts may also be submitted to law enforcement agencies to prevent fraud or to protect the safety of the U of T community and the public.

Do not submit any ideas or materials that you wish to keep confidential or for which you expect to receive compensation. Furthermore, when you publish a post on any of our social media channels, you agree that your name, likeness and social media handle will be visible and associated with your post and if we reuse your post elsewhere, we may display your name, likeness and handle there as well.

If you have any concerns regarding content or behaviour within U of T’s social media channels or groups, please contact us immediately at student.life@utoronto.ca.

Read the University of Toronto Notice of Collection to understand how and why we collect personal information when you use our social media channels.

These rules originated with the Division of University Advancement and have been adapted for use by Student Life.