How to renew your accommodations with Accessibility Services
Check your email starting May 1, 2025
Starting May 1, students currently registered with Accessibility Services will receive an email outlining the renewal process that is available to them for the upcoming academic year 2025-2026.
Automatically Renew your Accommodations Online
If your accommodation needs haven’t changed and current documentation is up-to-date, you may be able to auto-renew your accommodations online. If you are eligible for this service, you will receive an email from Accessibility Services to your U of T email with instructions about how to electronically renew your accommodations.
Manually Renew your Accommodations by Appointment
Some students may need to update documentation or speak with their advisor to renew. You will receive an email from Accessibility Services if this is the case.
If updated documentation is required or if you would like to discuss possible changes to accommodations, you will need to book an appointment with your accessibility advisor.
Booking an appointment
To book an appointment, contact Accessibility Services Reception through one of the following ways:
- In person: 455 Spadina Avenue, fourth floor, Suite 400 (recommended)
- Phone: 416-978-8060 (long wait times due to high volume)
- Email: accessibility.services@utoronto.ca (delayed responses due to high volume)
Sending documentation
You may provide updated disability documentation by having your health practitioner complete the Certificate of Disability (PDF), if applicable. Students are required to submit their disability documentation securely to Accessibility Services via the UTSG Accessibility Services Document Upload Portal.
You will need your UTORid and password to log into the portal. Acceptable document formats: DOC, DOCX, PDF, PNG, JPG and TIF. Maximum document size: 35 MB.
Select your accessibility advisor in the dropdown list OR select “Unknown” if you are unsure about your assigned accessibility advisor.
If you still have questions about whether you need updated documentation or have trouble uploading the documentation, please contact Accessibility Services Reception through one of the following ways:
- In person: 455 Spadina Avenue, fourth floor, Suite 400 (recommended)
- Phone: 416-978-8060 (long wait times due to high volume)
- Email: accessibility.services@utoronto.ca (delayed responses due to high volume)
Confidentiality Policy
Read our POLICY: Accessibility Services statement of confidentiality to learn how your personal information is collected, protected, used and disclosed.