Go to the University of Toronto home page
Go to Student Life homepage
Feeling distressed? Click for help

Health & Wellness Centre 2023-24 winter break closure notice

Posted December 7, 2023

The Health & Wellness Centre – UTSG will be CLOSED for the winter break between December 21, 2023 to January 2, 2024 inclusive. The University will be closed during this time.

Emails and calls will NOT be checked or responded to during this time.

Reminder for all patients

  1. If you have a Medeo Secure Messaging account, please make sure you check your U of T email so you do not miss a notification from your physician when a new message is added for you.
  2. Ensure you have enough medication you regularly take over the closure. If you are out of medication, contact the pharmacy you obtained the medication, they may be able to renew your prescription.
  3. If you have had a lab test, you may want to sign up with the Lab to see your results:

If you are feeling distressed

  • If you are in Canada or everywhere else in the world, you can call or text chat with a counsellor at U of T Telus Health Student Support Service 24 hours a day, 7 days a week. Service is available in multiple languages.
  • If you are in Canada, call the Good2Talk helpline for post-secondary students at 1-866-925-5454. Good2Talk is 24 hours a day, 7 days a week.
  • If you are in Canada or US and you are an undergrad student, call Empower Me at 1-833-628-5589, 24/7.
  • If you are a student experiencing distress on campus, call U of T Campus Safety anytime at 416-978-2222.
  • If you are in Canada, in any emergency, call 911 or go to the nearest urgent care centre or hospital
    emergency department.
  • If you are in Toronto, the CAMH Emergency Department is open 24/7.

If you need to see a medical doctor

  • Find the nearest walk-in clinic to you and their hours, search with iamsick.ca or download the app. You can book an appointment using the iamsick.ca app.
  • If you are going home, remember you can always contact your care provider/physician near home.
  • Get health advice or general health info from a Registered Nurse, call Ontario Health811 at 1-866-797-0000 or chat.
  • If you are an international student, our Health & Wellness website also lists some medical clinics that accept UHIP.

Other resources (in Canada)

  • Call or text 9-8-8, a new three-digit service which offers trauma-informed and culturally affirming support to anyone who is thinking of suicide, or who is worried about someone they know.
  • Gerstein Centre: 416-929-5200
  • Distress Centre: 416-408-HELP (4357)
  • Assaulted Women’s Helpline: 416-863-0511
  • Central Intake Shelter (Housing): 416-338-4766
  • Bean Bag Chat (Not for crisis): Talk to a counsellor.
  • LGBT Youthline (Not for crisis): 1-800-268-9688 or live chat peer support.

Find more resources on support when you feel distressed.

The Health & Wellness Centre (at 700 Bay Street) will reopen on Wednesday January 3, 2024 at 9 a.m.

We wish you a fun and safe winter break!