The Peer Support Service will be closed starting December 14, 2024 and will reopen on January 7, 2025. Please refer to the Health & Wellness Winter Break Closure Notice if you need support during the break.
Need someone to hear you out? Support you? Connect you to useful resources?
Health & Wellness peer support is here to help. Chat with a trained University of Toronto student peer about whatever is on your mind, right away! Support is offered in a one-on-one, drop-in, non-judgmental, confidential and accessible space online or in-person from Tuesday to Friday, 11 a.m. – 4 p.m.
Check out our schedule or download it to your Outlook calendar.
If you are a student in need of immediate support, there are other resources available 24/7.
Peer Support Locations
Any student at the University of Toronto St. George campus, regardless of your college/faculty affiliation, can access any of our in-person or virtual locations.
Check out this map of peer support locations on campus!
Robarts Library, Room 1152
- Open Tuesday – Friday, 11 a.m. – 4 p.m.
- Check out this video on how to find Robarts Library, Room 1152.
Engineering and Computer Science Library, Room 2402
- Open Wednesday, 11 a.m. – 4 p.m.
- Check out this video on how to find Engineering and Computer Science Library, Room 2402.
Student Commons, Room 246
- Open Thursday, 11 a.m. – 4 p.m.
- Check out this video on how to find Student Commons, Room 246.
No prior appointment is needed. Please knock on the door and a peer supporter will let you in.
Please bring your TCard when accessing our in-person locations. Upon arrival, you will be asked to wear a mask and to complete a short, confidential COVID-19 screening form. Please also bring a smart device to your in-person appointment to scan a QR code and complete the online COVID-19 screening.
Just like when you access the virtual service, you will also be asked to complete a confidentiality agreement. Please bring a smart device (e.g., phone, tablet or laptop) with you to complete the confidentiality agreement.
Drop in to the Health & Wellness peer support service on Zoom.
Open Wednesday – Friday, 11 a.m. – 4 p.m.
Depending on how busy the service is, you may have to wait in a waiting room before being connected with a peer supporter.
While you are in the waiting room, a peer supporter will message you with further instructions and an estimated wait time. When you are in a session please turn your microphone and camera on. If you have any issues with this, please let the peer supporter know.
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Service Eligibility
Peer support service is open to all students at the University of Toronto, St. George campus.
For the full peer support experience online, we ask that you have access to a functional microphone and webcam. If you have any accessibility concerns, please email us at peersupport@utoronto.ca or chat with one of our peer supporters in a session.
Please note that the Health & Wellness peer support service is not a crisis service.
If you are a student and you are feeling distressed:
- Call, text or chat with a counsellor at U of T Telus Health Student Support (formerly U of T My SSP) whether you are in Canada or anywhere else in the world. U of T Telus Health Student Support is 24 hours a day, 7 days a week and service is available in multiple languages. Call 1-844-451-9700. Outside of North America, call 001-416-380-6578. Download the Telus Health Student Support app to chat with a counsellor.
- If you are in Canada, you can also call the Good2Talk helpline for post-secondary students at 1-866-925-5454. Good2Talk is 24 hours a day, 7 days a week.
- If you are a student experiencing distress on campus, call U of T Campus Safety anytime at 416-978-2222.
- If you are in Canada and in any emergency, call 911 or go to the nearest urgent care centre or hospital emergency department.
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Privacy & Policies
When accessing peer support on Zoom, please feel free to join with an alias while in the waiting room. We ask that you disclose your full name to the peer supporter when in session and in the confidentiality agreement.
You will be asked to sign a confidentiality agreement that asks for your full name, contact information and an emergency contact. You must complete this agreement before being placed in a session with a peer supporter.