To safeguard your privacy and the confidentiality of your personal health information, the clinicians and staff of the Health & Wellness Centre are bound by Ontario’s Personal Health Information and Protection Act, the University of Toronto’s Privacy and Security Policy, and professional standards.
By requesting care from clinicians at Health & Wellness Centre, you consent to the collection, use and disclosure of your personal health information for purposes related to your care. Other purposes, including the Mandated Leave Policy (PDF), require your express consent.
The Health & Wellness Centre uses up-to-date safeguards to assist clinicians and staff in protecting patient health information. However, the law does require clinicians to disclose personal health information to authorities in or outside the university in some extremely exceptional cases::
- there is concern that you may physically harm yourself or someone else
- you reveal potential child abuse or neglect
- you report sexual abuse by a member of the Ontario College of Social Workers and Social Service Workers, or a regulated health professional
- your physician determines that you to have a medical condition that impairs your ability to operate a motor vehicle
These situations are unique and rarely happen.
You have the right to see your personal health records and to obtain copies of these records. Please speak to your clinician if you have any concerns about the accuracy of your personal health records.
If you’d like to discuss this privacy statement in more detail, or have specific questions or complaints about how your information is handled, please speak to Janine Robb, Executive Director Health & Wellness, at (416) 978-6316 or contact the University’s Freedom of Information and Protection of Privacy Coordinator, Kelly Carmichael, at 416 946-7303 or firstname.lastname@example.org.
Allergy careWe can administer your allergy shots. Bring your prescribed allergy serum, and be prepared to stay in the clinic for 20 to 30 minutes afterwards as a safety precaution. Learn more about Allergy care
Authorized release of medical recordsIf you require any of your medical information to be released from Health & Wellness to another person e.g. your healthcare provider in the community or agency, complete the Authorization of release of medical information form. Learn more about Authorized release of medical records
Disability documentationIf you do not have a family physician or a care provider and you require disability documentation for academic accommodations, we may be able to help. Learn more about Disability documentation
Flu clinic referralsHealth & Wellness offers free flu vaccinations to the University of Toronto community during flu season. Learn more about Flu clinic referrals
Food/nutrition consultation & educationOur dietitians can provide the information and support you need to eat well and stay healthy. Learn more about Food/nutrition consultation & education
Personal health visitA health check-up, more formally known as periodic Personal Health Visit (PHV), replaces the annual physical examination. Learn more about Personal health visit
Immunization servicesWe offer free vaccinations for diphtheria, polio, tetanus, mumps, measles and rubella. Other immunizations are available for a fee. Learn more about Immunization services
Mental health careBook an appointment with a clinician to learn about your care options. Our clinicians will guide you to the appropriate care for you based on your unique needs. Learn more about Mental health care
U of T My Student Support ProgramNeed to talk to someone? MySSP provides students with immediate and/or ongoing confidential, 24-hour support for any school, health, or general life concern at no cost to you. You can call or chat with a counsellor directly from your phone whenever, wherever you are. Learn more about U of T My Student Support Program
Sexual and reproductive health counselling and educationThe physicians and nurses at the Health & Wellness Centre can provide counselling and information on the various forms of birth control, and can help you choose the method that is right for you. Learn more about Sexual and reproductive health counselling and education
Tuberculosis testingA Tuberculosis (TB) skin test will tell you if you have been exposed to the TB bacteria. Learn more about Tuberculosis testing
Tobacco cessationDo you want to quit smoking? We will provide you with information and personalized support! Learn more about Tobacco cessation
Travel immunizations & educationThe Health &Wellness Centre is a designated Health Canada Travel Medicine Clinic, offering a complete travel immunization and education program. Learn more about Travel immunizations & education