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Accessibility Services
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Reception Contact
Accessibility Services Reception - We are open for in-person visits!
455 Spadina Avenue, 4th floor, Suite 400, Toronto, Ontario, M5S 2G8. We're experiencing an exceptionally high volume of emails, phone calls and voicemails at this time. Messages are triaged for urgency, however, we urge students to visit the reception desk in person, if possible. Please note email and voicemail responses may take an extended period of time. Please come into our office if you have an urgent disability-related concern.
416-978-8060
accessibility.services@utoronto.caFax: 416-978-5729
Hours of operation:
Monday through Friday from
9 a.m. to 5:00 p.m.
Phone lines close at 4:30 p.m.
Upcoming office closures
Accessibility Services will be closed:- Thursdays, 9 a.m. – 10 a.m. for scheduled staff meetings
- Friday, February 16, 2024 – 4:00 p.m.
- Monday, February 19, 2024 – Family Day
- Friday, March 29, 2024 – Good Friday
- Friday, May 17, 2024 – 4:00 p.m.
- Monday, May 20, 2024 – Victoria Day
- Friday, June 28, 2024 – Presidential Day
- Monday, July 1, 2024 – Canada Day
- Friday, August 2, 2024 – 4:00 p.m.
- Monday, August 5, 2024 – Civic Holiday
- Friday, August 30, 2024 – 4:00 p.m.
- Monday, September 2, 2024 – Labour Day
- Friday, October 11, 2024 – 4:00 p.m.
- Monday, October 14, 2024 – Thanksgiving Day
- Tuesday, December 24, 2024 to Friday, January 3, 2025 – U of T Holidays
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Accessibility Advisors: Central & On Location
Alexa Kirkland
Accessibility Advisor
416-978-8219
alexa.kirkland@utoronto.caOn-location at Woodsworth College
321 Bloor Street West (the front entrance of Woodsworth College Residence), Room 180.Alexa’s Drop-in will be canceled on Monday, February 19th and Tuesday, February 20th
Drop-in appointments: Please check Alexa’s auto-reply email before attending drop-in.
The auto-reply will indicate if there are any cancellations. The appointments are on a first-come, first-served basis and are in person only.Location:
Due to construction, you may wish to enter the building at 321 Bloor Street West (the front entrance of Woodsworth College Residence). The office location is in Room 180 (Dean of Students).Monday’s from 1:30 pm – 2:30 pm (each appointment is 15 minutes)
Tuesday’s from 10:00 am – 11:00 am (each appointment is 15 minutes)
Once you arrive, please go to Alexa’s office door, and take a number off the dry-erase board.
There will be numbers 1-4 on the board (one for each student appointment).
If the numbers are gone, it means there are no more drop-in spots. If there are no more spots, or if drop-in is canceled, please email Alexa directly.
*Note: the drop-in numbers will not be available until 5-10 minutes before the drop-in begins.Amanda Kurgatnikov
Accessibility Advisor
416-978-5171
a.kurgatnikov@utoronto.ca455 Spadina Avenue Suite 400.
Drop-ins are canceled on January 30th.
Drop-in Schedule:
(6) 15-minute drop-ins per day- Tuesdays, 11:00 a.m. – 12:30 p.m. (drop-in registration opens at 10:30 a.m.)
- Wednesdays, 11:00 a.m. – 12:30 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400
Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Brittany Van Beilen (on leave)
Accessibility Advisor
416-978-8060 (main line)
accessibility.services@utoronto.ca* After October 1st, 2023 students requesting an appointment with Brittany should reach out to Accessibility Servies Reception (in person, by phone, or by email).
Brittany will not be seeing students after October 1st.Candace Chan
Accessibility Advisor
416-946-7228
candaceh.chan@utoronto.ca455 Spadina Avenue Suite 400
Drop-ins are canceled on February 7th, 2024.
Drop-in Schedule:
(3) 15-minute drop-ins per day- Mondays, 9:30 a.m. – 10:30 a.m. (drop-in registration opens at 9:00 a.m.)
- Wednesdays, 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400
Drop-in Instructions:
- Please see my autoreply for the most up-to-date information on drop-ins prior to arriving
- Drop-ins are offered in person only and are subject to availability
- Students must check in at the front desk upon arrival.
Carrie Clayton
Accessibility Advisor
(416) 978-4132
carrie.clayton@utoronto.caOn location at Victoria College; Emanuel College (TST)
Drop-in will not be held on April 1st, 11th, 15th, 18th and 22nd; May 9th, 13th; June 20th, 24th.
Drop-in Schedule:
(4) 15-minute drop-ins per day- Mondays, 02:00 p.m. – 03:00 p.m.
- Wednesdays, 01:00 p.m. – 02:00 p.m.
Drop-in Location:
73 Queen’s Park Crescent Toronto, ON M5S 1K7
Drop-in Instructions:
There is a whiteboard on my office door (NFH 103A) with 3 magnets numbered: 1, 2, and 3. You are welcome to come 15 minutes before the start of drop-in to select a magnet. Students can wait in the lobby of the registrar’s office with the numbered magnet. Once I am ready, I will come out and call the number that correlates with the appointment. If there are no magnets, that means there is no more availability for that day.
Appointments are 15 minutes in length. If you suspect your appointment will take longer than 15 minutes, please book an appointment through our Central AS Office at 416-978-8060 or accessibility.services@utoronto.ca. On occasion, drop-in hours may be canceled, please feel free to call the Central AS Office to check on the status of that day’s drop-in hours.
Cathy Yu
Accessibility Advisor
416-978-4954
cathyh.yu@utoronto.caOn-location at Brennan Hall, 81 St Mary Street, Room BR167B.
Drop-in Schedule:
(4) 15-minute drop-ins per day. Drop-in sessions are In-person and are available on a first-come, first-served basis.-
- Tuesday: 10am-11am (each appointment is 15 minutes)
- Thursday 2:00pm-3:00pm (each appointment is 15 minutes)
Drop-in Location:
Brennan Hall, 81 St Mary Street, Room BR167B.
Drop-in Instructions:
Students can take a numbered post-it from the door outside of Room BR167B to sign up for a drop-in session.Elizabeth Jeffrey
Indigenous Accessibility Advisor
(416) 978-1542
elizabeth.jeffrey@utoronto.caOn-location at First Nations House, 563 Spadina Ave, Room 302
Drop-ins are canceled on December 18th.
Drop-in Schedule:
(6) 15-minute drop-ins per day- Mondays, 1:00 p.m. – 02:30 p.m.
- Wednesdays, 1:00 p.m. – 02:30 p.m.
Drop-in Location:
Room 302 at First Nations House – 563 Spadina AveDrop-in Instructions:
Students are welcome to sign up for a timeslot by taking one of the numbered magnets on the whiteboard located on the door of room 302. Students are welcome to wait in the work space outside room 302 or can wait in the student lounge (room 313).Gretel Silvestre
On Location Accessibility Team Lead, FAS.
416-946-5568
gretel.silvestre@utoronto.ca455 Spadina Avenue, Suite 400
Irene Sullivan
Accessibility Advisor and Team Lead
416-978-8062
irene.sullivan@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in Schedule:
Note: Drop-ins will not be held on February 12th and 15th.
- Mondays, 3 p.m. to 4 p.m. for Kinesiology students (In-person Drop-ins only), (3) 15-minute drop-ins, KIN students must sign in at the KIN Registrar’s office front desk.
- Wednesdays, 1:30 p.m. to 2:30 p.m. (drop-in registration opens at 1 p.m.), (3) 15-minute drop-ins
- *Thursdays, 10 a.m. to 11 a.m. (drop-in registration opens at 10 a.m. Please see additional instructions below), (3) 15-minute drop-ins.
Drop-in Location:
- Mondays at the Faculty of Kinesiology, Registrar’s Office, 55 Harbord St. Toronto, ON, M5S 2W6 (In-person Drop-ins only)
- Wednesdays and Thursdays, In-Person at Accessibility Services, 455 Spadina Avenue, Suite 400 4th Floor, Toronto, ON, M5S 2G8
Drop-in Instructions:
- Drop-ins are not guaranteed and are subject to availability.
- For in-person drop-ins at Accessibility Services, students must check in at the front desk upon arrival.
- * Drop-ins on Thursdays – our office is closed from 9:00 a.m. to 10:00 a.m. for a staff meeting. Students are advised to wait in the lobby or arrive promptly at 10:00 a.m. Our reception staff will be available to assist just after 10:00 a.m.
- For in-person drop-ins at Faculty of Kinesiology, students must sign in at the KIN Registrar’s office front desk.
Jennifer Kirk
Accessibility Advisor
Drop-in Hours and Location:
UC sUCess Commons office UC 259 (A), 2nd floor 15 Kings College Circle
Mondays 1:30-2:30 and Thursdays 11:30-12:30.
Appointments are 15 minutes each, 4 students per drop-in hour on a first come first served basis. Please bring your student ID and put your initials only on the sign-up sheet in the UC sUCess Commons waiting area.
**Please check auto-reply to drop in times for any unforeseen cancellations
For appointments requiring longer than 15 minutes to discuss, students should book returning appointments through the front desk. Returning Appointments are offered in person, via phone, or Microsoft Teams. For information on how and when to contact your Accessibility Advisor/type of appointment needed, copy and paste: https://studentlife.utoronto.ca/wp-content/uploads/When-to-connect-with-Accessibility-Services-Staff.pdf
Jordana Bengall
Accessibility Advisor
416-946-0527
jordana.bengall@utoronto.ca455 Spadina Avenue Suite 400
Drop-in Schedule:
(4) 15-minute drop-ins per dayDrop-ins will not be held on February 8th.
- Thursdays, 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Krysta Halliwell
Accessibility Advisor
416-946-3970
krysta.halliwell@utoronto.caOn-location at Galbraith Building, 35 St. George Street, GB 138 (GB 140 on Mondays).
Drop-in Schedule:
(3) 20-minute drop-ins per dayDrop-ins will not be held on January 8th.
- DROP-IN HOURS: In-person, 20-minute, drop-in appointments are available on a first-come, first-served basis in the Galbraith building:
- Monday: 3:00 pm-4:00 pm in GB 140
- Wednesday: 1:30 pm-2:30 pm in GB 138 (no drop-in on the last Wednesday of every month)
- Thursday: 1:30-2:30 pm in GB 138
Drop-in Location:
Galbraith Building (35 St. George St.)Drop-in Instructions:
Students can take a numbered Post-it from the door and email the advisor at krysta.halliwell@utoronto.ca indicating their number. The advisor will email the student when it is their turn. Students are welcome to wait wherever is comfortable. If there are no Post-its left on the drop-in sign, there are no more drop-in slots available. Please book an appointment or come back for drop-ins another day.
Leanna Shade
Accessibility Advisor
416-946-8586
ml.shade@utoronto.caOn-location at Woodsworth College (WDW) & Transitional Year Programme (TYP)
Please check Leanna’s auto-reply email before attending drop-ins. The auto-reply will indicate if there are any cancellations.
Appointments are first-come-first-served, in-person only available at:
- WDW I Office of the Dean of Students, 321 Bloor St. W, Room 182B
- TYP I TYP House, 123 St. George St., Room 102B
Drop-in Schedule: (4) 15-minute drop-ins per day
Drop-ins are canceled February 28 – March 1, 2024 inclusive.- Wednesday: 10am – 11am (WDW)
- Thursday: 3pm – 4pm (TYP)
- Friday: 1pm – 2pm (TYP)
Drop-in Instructions:
- Once you arrive, go to Leanna’s office door, and take a number off the dry-erase board/door.
- There will be 4 numbered post its on the board/door (one for each student appointment).
- If the numbers are gone, it means there are no more drop-in spots. If there are no more spots, or if drop-in is canceled, please email Leanna directly.
Mary Damianakis
Accessibility Advisor
416-978-7699
mary.damianakis@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in Schedule:
(3) 20-minute drop-ins per day
- Tuesdays, 1:30 – 2:30 p.m. (drop-in registration opens at 1 p.m.)
- Wednesdays, 10 – 11 a.m. (drop-in registration opens at 9:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Maryam Masood
Accessibility Advisor Medicine, SLP/OT/PT, Radiation Science
416-978-4075
maryamm.masood@utoronto.caOn-location at Office of Learner Affairs, Room 316, C. David Naylor Building, 6 Queen’s Park Cres W, Toronto, ON M5S 3H2
Drop-in Schedule:
(3) 20-minute drop-ins per day
- Wednesdays, 10:00 a.m. to 11:00 a.m. (except the last Wednesday of the month)
- Thursdays, 02:00 p.m. to 03:00 p.m.
Drop-in Location:
Office of Learner Affairs, C. David Naylor Building, 6 Queen’s Park Cres W, Toronto, ON M5S 3H2. Room 316Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at Office of Learner Affairs office front desk upon arrival. Students can take a numbered post-it from the door (Room 316) and be seated in the waiting area at the Office of Learner Affairs office until their number is called.
Meccana Ali (on leave)
Accessibility Advisor
(416) 978-8060 (main line)
accessibility.services@utoronto.caMichael Mercer
Accessibility Advisor
416-946-5556
michael.mercer@utoronto.caTrinity College and Professional Faculties Central.
On Location at Trinity College, 6 Hoskin Avenue, Academic Resource Centre – Rm. 001.
Drop-in Schedule:
DECEMBER 2023 – Drop-ins will be cancelled on the following days; Dec 12, Dec 19, Dec 20.(4) 15-minute drop-ins per day
- Tuesdays, 9:30 – 10:30 a.m.
- Wednesdays, 1:30 – 2:30 p.m. (except the last Wednesday of each month)
- Thursdays, 2 – 3 p.m.
OCTOBER 2023 – Drop-ins will be cancelled on the following days; Oct 5, Oct 10, Oct 17, Oct 18, Oct 19, Oct 25
Drop-in Location:
Tuesdays and Thursdays: Trinity College (6 Hoskin Avenue)
Basement level (both stairs and an elevator are located near the West entrance of Trinity College)
Academic Resource Centre, Room 001Wednesdays: 455 Spadina Avenue, Suite 400, 4th Floor (please note drop-ins will not be held on the last Wednesday of each month).
Drop-in Instructions:
Trinity College:
Students are welcome to sign up for a drop-in session by taking one of the sticky notes on the whiteboard located to the left of Room 001 in the Academic Resource Centre.455 Spadina Avenue:
Drop-ins are offered in person only and are subject to availability. Students must check in at the front desk upon arrival.Michelle Morgani
Accessibility Advisor and Team Lead
416-978-4334
m.morgani@utoronto.ca455 Spadina Avenue, Suite 400
Nicole Ranieri
Accessibility Advisor
416-978-1561
nicole.ranieri@utoronto.caDrop-ins are canceled until further notice.
Dr. Pearl Levey
Accommodations Specialist for Practicums/Placements/Laboratories
416-978-1724
pearl.levey@utoronto.ca455 Spadina Avenue, Suite 400
Sabrina Paglia
Accessibility Advisor
416 978 0539
sabrina.paglia@utoronto.ca455 Spadina Avenue Suite 400
Drop-ins are canceled on January 18th, 2024.
Drop-in Schedule:
(3) 20-minute drop-ins per dayWednesdays (except the last Wednesday of the month), 01:30 p.m. – 02:30 p.m. (drop-in registration opens at 01:00 p.m.)
- Thursdays. 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
Samahra Zatzman (on leave)
Accessibility Advisor
416-978-8060 (main line)
accessibility.services@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in Schedule:
Please note drop-ins are canceled until further notice.Sara Gold
Accessibility Advisor
416-946-7353
sara.gold@utoronto.caFaculty of Law
Daniels Faculty of Architecture, Landscape and DesignDrop-in Instructions:
Registered students may email advisor to schedule a 15-minute in-person/phone/virtual appointment, subject to availability.Sara Wojciechowski
Accessibility Advisor
416-864-8028
sara.wojciechowski@utoronto.caInnis College
On-location at Innis College Residence, 111 St. George St., Room 127A
Drop-in Schedule:
(4) 15-minute drop-ins per day
*Drop-ins are canceled on February 28- Mondays: 1:30 – 2:30 p.m.
- Wednesdays: 10 – 11 a.m. (*Please note there are no drop-in hours for the last Wednesday of each month)
Drop-in Location:
Innis College Residence,
111 St. George St., Room 127ADrop-in Instructions:
Students must sign up at Innis Residence’s front desk.Sarah Goodfield Weinstein
Accessibility Advisor and Team Lead
416-978-5305
sarah.goodfield@utoronto.ca455 Spadina Avenue Suite 400
Sezgi Ozel
On Location Team Lead, Graduate and Professional Programs.
416-978-7916
sezgi.ozel@utoronto.ca455 Spadina Avenue, Suite 400
Shayna Goldberg
Accessibility Advisor
416-978-7499
shayna.goldberg@utoronto.caDrop-in Schedule 2024:
(3) 20-minute drop-ins per day
Drop-ins are canceled on January 9th, 2024.
- Tuesdays, 02:00 p.m. – 03:00 p.m. (drop-in registration opens at 01:30 p.m.)
- Thursdays. 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Simon Nnaakirya
Accessibility Advisor
416-978-7451
s.nnaakirya@utoronto.caDrop-in Schedule:
(6) 15-minute drop-ins per day- Tuesdays, 01:30 p.m. – 03:00 p.m. (drop-in registration opens at 01:00 p.m.)
- Wednesdays, 11:00 a.m. – 12:30 p.m. (drop-in registration opens at 10:30 a.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400
Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Suzanne Horn
Accessibility Advisor
416-978-7704
suzanne.horn@utoronto.caOn-location at School of Graduate Studies, 63 St. George Street, Room GS 110.
Drop-in Schedule:
(4) 15-minute drop-ins per day- Tuesdays, 1:30 p.m. – 2:30 p.m.
- Thursdays, 11:30 a.m. – 12:30 p.m.
Drop-in Location:
School of Graduate Studies, 63 St. George Street, Room GS 110
Drop-in Instructions:
Students are welcome to sign up for a drop-in session by taking a number from the door at Room 110 in the School of Graduate Studies. Students are welcome to wait in the student lounge in the main area until their number is called.Suzette McLarty
Accessibility Advisor and Team Lead
416-946-8026
suzette.mclarty@utoronto.ca455 Spadina Avenue, Suite 400
Drop-in Schedule:
(6) 15-minute drop-ins per day- Tuesdays, 1:30 p.m. – 03:00 p.m. (drop-in registration opens at 01:00 p.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Vivian Zhang
Accessibility Advisor
416-946-5365
vivianf.zhang@utoronto.caDrop-in Schedule:
(6) 15-minute drop-ins per day
Drop-ins will not be held on February 1st.- Tuesdays, 09:30 a.m. – 11:00 a.m. (drop-in registration opens at 09:00 a.m.)
- Thursdays, 02:00 p.m. – 03:30 p.m. (drop-in registration opens at 01:30 p.m.)
Drop-in Location:
455 Spadina Avenue, 4th floor, Suite 400
Drop-in Instructions:
- Drop-ins are offered in person only and are subject to availability.
- Students must check in at the front desk upon arrival.
Vivien Chan
Accessibility Advisor
416-978-7895
vivien.chan@utoronto.caNew College
On-location at Wetmore Hall 300 Huron St., Room 125.
Drop-in Schedule:
(4) 15-minute drop-ins per day
* Drop-ins are canceled on February 06, 2024.- Tuesdays, 11 a.m. – 12 p.m.
- Thursdays, 1:30 – 2:30 p.m.
Drop-in Location:
Wetmore Hall 300 Huron St., Room 125.Drop-in Instructions:
Students are welcome to sign up for a drop-in session by taking a number from the door on WET Room 125. Students can be seated in the waiting area in front of the Registrar’s office or wait in the hallway until their number is called. -
Student Learning Team
Reginald Oey
Accessible and Inclusive Learning Strategies Team Lead
416-978-1902
reginald.oey@utoronto.ca455 Spadina Avenue, Suite 400
Annicka Stabenow
Experiential Learning Accommodations Coordinator
416-978-1567
annicka.stabenow@utoronto.ca455 Spadina Avenue, Suite 400
Katie Rowland
Learning Strategist
416-978-0325
katherine.rowland@utoronto.ca455 Spadina Avenue, Suite 400
Taite Lehov
Student Support Coordinator
416-946-8578
taite.lehov@utoronto.ca455 Spadina Ave, Suite 400.
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Adaptive Technologists
Lake Porter
Adaptive Technologist
416-978-0356
lake.porter@utoronto.ca455 Spadina Avenue, Suite 400
Ann Thomas
Adaptive Technologist
416-978-1564
atann.thomas@utoronto.ca455 Spadina Avenue, Suite 400
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Accessibility Services Leadership
Michael Nicholson
Director, Accessibility Services
416-946-7928
michael.nicholson@utoronto.ca455 Spadina Avenue, Suite 400
Adina Burden
Assistant Director, Accessibility Services
416-978-1534
adina.burden@utoronto.ca455 Spadina Avenue, Suite 400
Sarah Kloke
Assistant Director, Accessibility Services
416-978-1534
sarah.kloke@utoronto.ca455 Spadina Avenue, Suite 400
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Intake & Triage
Jennifer Stewart
Intake Coordinator & Team Lead, Accessibility Services
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Administration
Erin Martin
Indigenous Liaison & Administrative Assistant
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Accommodation Administration
Nadia Forte
Accommodations Administrator
416-978-1497
accommodations.admin@utoronto.ca455 Spadina Avenue, Suite 400
Sara Lerner
Accommodations Administrator
416-946-5555
accommodations.admin@utoronto.ca455 Spadina Avenue, Suite 400
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Interns