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How to access mental health care at U of T

Posted October 7, 2020

By Samantha Lizardo

Photo of atrium in Koffler Student Services Centre

Photo: @UofTStudentLife on Instagram

Taking care of our mental health helps us to achieve our goals, have meaningful relationships and experiences, and cope with the stressors of school, work, home and daily life.

Health & Wellness offers many different options for getting mental health care at U of T and can help you navigate which type of care is best for you. Here’s how you can get started.

Schedule an appointment with Health & Wellness for a Mental Health Assessment

Call 416-978-8030 to schedule an appointment. All requests will be reviewed on a case-by-case basis and Health & Wellness will advise if your appointment will be by phone, video, or if you need to visit them in person at the Koffler Student Services Centre.

You’ll need your TCard and health-insurance card, such as OHIP or UHIP to book an appointment.

If you have a family doctor, you can go to them first and they can refer you to our mental health professionals. You may also get a referral from a hospital or community provider.

What to expect at a Mental Health Assessment

At your initial assessment, you’ll meet with a clinician from Health & Wellness. This may be a nurse, psychologist, physician, social worker or psychiatrist depending on your situation. The appointment generally takes about 30 to 50 minutes.

You will discuss your concerns with the clinician and they may ask you follow-up questions to gather more information about the history of your concern, any symptoms you may be experiencing, any previous medical and mental health care, family history, etc. They will also help you identify strengths and treatment goals, and connect you to a support based on your needs.

After your assessment

You may be referred to group workshops, online resources, one-on-one counselling with a mental health professional such as a psychologist, psychiatrist, counsellor, social worker or on-location staff, or working with an external partner in the community.

Health & Wellness offers a range of mental health services such as:

  • Skills based wellness workshops that can help you develop coping skills such as balanced thinking, healthy behaviours, managing emotions and balance living.
  • Same-day single-session counselling for help with issues such as roommate conflict, exam stress, relationship problems, sadness or nervousness and more.
  • On-location counselling at a particular faculty, department, college or residence.
  • Psychiatric care for mental illness and disorder, diagnosis and support.
  • Evidence-based group therapy for anxiety and low or depressed mood.
  • Brief/Short-term counselling or psychotherapy for adjustment and transition issues, anxiety, depression, self-esteem, relationship/family issues, body image and eating issues, sexual orientation, gender identity, etc.
  • Pharmacotherapy for consultation on prescribed medication for some mental health issues.

Visit Health & Wellness mental health care to learn more about accessing their services.

There are also many different mental health resources and supports outside of Health & Wellness that may support your needs. To learn more about other mental health supports available across U of T, you can use Navi, a new online chat tool. Navi is a virtual assistant that can help you find the appropriate resources quickly and anonymously. From stress and anxiety to feelings of discrimination or loneliness and everything in between, Navi quickly searches for and provides you with contact information and direct links to U of T resources. Look out for the Navi tool on U of T websites, or visit

If you think a friend might need support and you’re not sure how to point them in the right direction, take the 30-minute Identify, Assist, Refer (IAR) training module that shows you how to help someone who may be experiencing mental health challenges get connected to the support they need.

For 24/7 support and to talk to someone right now, visit:

U of T My Student Support Program (My SSP), multilingual phone and chat support: call 1-844-451-9700 (Outside of North America, call 001-416-380-6578) or download the My SSP app

Good2Talk Student Helpline, call 1-866-925-5454