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COVID-19 Health & Wellness updates for patients and visitors

Updated: June 19, 2020

If you have an upcoming appointment, please review this important information before coming to the Health & Wellness Centre. The Health & Wellness Centre is OPEN for virtual appointments. Clinic hours are now Monday to Friday, 9 a.m. to 5 p.m.

The Health & Wellness Centre is adapting to meet your needs while keeping you safe. In-person care that demands close contact between patients and a health-care professional has been paused, but almost all types of care remain available through virtual appointments. If you’re still in Ontario and don’t have access to your primary care physician, you can receive care from us through secure videoconferencing or phone.

You can also book appointments with family physicians, nurses, psychiatrists, psychologists, social workers and dieticians through our virtual care model. Group appointments and workshops will be available via videoconferencing.

If you’re out of the province, please seek health care where you are. If you’ve been receiving care from us and are having difficulty finding care in another province, please contact us to discuss your options and next steps.

To stay informed about Health & Wellness services and how to access our resources, review the Health & Wellness COVID-19 FAQs.

For guidance on how to protect yourself and others during this pandemic, read Your COVID-19 Compass

We appreciate the cooperation of all students as we work together to keep our campus and wider community safe. This is a rapidly evolving situation and we value your patience as we develop new protocols.

Questions and concerns can be answered via the clinic’s main phone line at 416-978-8030 or via email at info.hwc@utoronto.ca or mentalhealth.hwc@utoronto.ca.

Absence Declaration Tool available on ACORN

Students will need to record all cold or flu-related absences, as well as self-isolation absences, through the Absence Declaration tool on ACORN under the Profile and Settings menu . Some divisions have alternate or supplementary requirements, please contact your Registrar’s Office if you have any questions.

Visit utoronto.ca/coronavirus for more information and FAQs.

Protect yourself and others by preventing the spread of respiratory viruses

The best way to protect yourself from viruses is to wash your hands frequently, using soap and water for at least 20 seconds each time, or use an alcohol-based hand sanitizer.

Avoid touching your eyes, nose or mouth with unwashed hands, and try not to have close contact with people who are sick.

Protect yourself and others by staying home if you feel sick and by covering your mouth and nose with your arm when you sneeze or cough.

After you use a tissue, throw it away and wash your hands. Always clean shared objects and surfaces.

Stay on top of your health by eating well, getting enough rest and staying hydrated.

Additional resources