Services for registered students
Discussing your academic accommodations with your professor
Ask yourself what the faculty or staff member really needs to know when discussing your academic accommodations. You only need to inform others about your accommodations that are relevant to them – for example, to your professor: “I have an academic accommodation that requires me to sit in the front row of my classroom.” Giving too much detail about your disability or personal struggles is not recommended. Instead, we recommended that you discuss the specific limitations you are experiencing in a professor’s course and the accommodations that have been recommended by your disability advisor.
If you make the request in person, follow up with an email thanking your professor and outlining your agreement. Read our tips for requesting an extension.
Test and Exam Services
If you have been approved to write your quizzes, tests or exams with accommodations, register with Test and Exam Services.
Our office works collaboratively with Test and Exam Services to provide you with a supportive space to successfully write your tests and exams with your approved accommodations
Test and Exam Services is located at 255 McCaul Street, room 340.
Adaptive technology and assessment
Our Adaptive Technologist will meet with you to:
- Identify what technology and software are available as accommodations for the functional limitations you face as a result of your documented disability.
- Assist you to implement and learn how to use the technology and software accommodations.
- Make recommendations for the Bursary for Students with Disabilities, for eligible students.
There is a variety of financial aid available for students with disabilities.
- Apply for the Ontario Student Assistance Program (or the equivalent program in your home province) to determine whether you are eligible for any of the following:
- Access to a Canada Student Grant for Persons with Permanent Disabilities
- To apply for the Canada Study Grant for the Accommodations of Students with Disabilities (CSG)
- To apply for the Bursary for Students With Disabilities (BSWD).
- The ability to take a reduced course load (as low as 40% or 2 courses) and still receive financial support
To apply for the CSG or BSWD grant, you must meet with your disability advisor.
Request volunteer note-taking services:
If you have trouble taking class notes due to difficulty concentrating, writing, accessing verbal information, chronic pain or other issues, you can request volunteer note-taking services.
Volunteer as a note-taker:
If you would like to volunteer as a note-taker for students registered with Accessibility Srevices, learn what is involved and how to become a volunteer note-taker.
If you need additional time to complete your graduate degree due to disability-related barriers, we can support you.
- Create a modified work plan with your Disability Advisor and share it with your supervisor.
- If you or your supervisor expresses concern about your graduate funding, talk to your Disability Advisor about options.
Policy on Appointments
Your scheduled appointment time is reserved just for you. Our advisors make every effort to be on time for scheduled appointments. In return, we ask that you help us by keeping your scheduled appointments and by notifying us in advance when your circumstances change and you are no longer able to attend. When you give us advanced notice we are able to accommodate other students.
Student appointments are triaged for urgency and screened to determine what, if anything, can be suitably arranged prior to an intake appointment.
Students are required to provide 1 day’s business notice (24 hours) for appointment cancellations (returning students and new intake registrations) so that we can provide the space to another student. For appointments on Monday, we will require notice no later than 8:30 a.m. that morning. Notice should be provided by email at email@example.com.
If students provide appropriate notice of cancellation, we will make every effort to arrange a new appointment as early as we are able. If no notice is provided, students will generally not be prioritized for a new appointment. During busy periods of the year, this could potentially result in a wait of several weeks.
If a student is more than 15 minutes late, *the appointment will likely need to be rescheduled. This is to ensure that students who arrive on time do not wait longer than necessary to see their advisor. Students are encouraged to arrive at least 10 minutes prior to the scheduled appointment.